Cisco Collaboration TechFacts

Cisco Collaboration Customer Statistic

Survey Overview Data

Total Responses: 135
Job Roles: 35
Industries: 34
Countries: 31

Cisco Webex Survey Overview Data

Survey Overview Data

Total Responses: 167
Net Promoter Score: +40
References: 28
Countries: 21
Job Titles: 34

Cisco Collaboration Customer Statistic

86% of surveyed Education institutions agree that integrating collaboration tools like Webex with their Learning Management System makes it easier to schedule synchronous, online courses.

86%

Cisco Collaboration Customer Statistic

87% of surveyed organizations agree that facilitating and making it easy for participants to ask questions is a key best practice in hybrid learning.

87%

Cisco Collaboration Customer Statistic

93% of surveyed organizations agree that setting the tone and level-setting clear expectations for engagement, participation, assessment, and roles is integral to hybrid learning success.

93%

Cisco Collaboration Customer Statistic

80% of surveyed organizations agree that integrating collaboration tools like Webex with their Learning Management System makes it easier to schedule synchronous, online courses.

80%

Cisco Collaboration Customer Testimonial

Thanks to Webex, my children continue to learn with virtual classes and I can take webinars and give talks to clients about technology. It really helps to continue the business even in these difficult times of a pandemic.

— Javier Daddino Engineer, BVSTV

Cisco Collaboration Customer Testimonial

Cisco has provided me with a way to connect with my students in a live interactive environment.

— Teacher/Professor, State & Local Government

Cisco Collaboration Customer Testimonial

Webex Meetings has helped me assist students and Teachers when they were doing online classes. No matter what the issue was if it was a printer not working, internet or software problems, I was able to have them join my personal room or I could schedule a time to meet where I could if needed remotely log in to their computer and fix it for them.

— Jim Cepeda, IT Professional, Passaic County Technical Institute

Cisco Collaboration Customer Testimonial

Provided me with a great ‘space’ for ‘meeting’ with students, whether for one-on-one meetings or classwide discussions.

— Dom Caristi, Teacher/Professor, Ball State University

Webex Room Navigator Customer Statistic

89% of organizations agreed with the following statement:

“The Room Navigator reduces interruption to workflows and minimizes friction in my work day.”

Webex Room Navigator Customer Testimonial

On the room booking capabilities of Room Navigator:

To see existing room bookings done through Outlook is fantastic.

— Ben Watt, IT Manager, The James Hutton Institute

Webex Room Navigator Customer Testimonial

On the digital signage of the Room Navigator…

Very nice, corporate look.

— Chief Information Officer, Small Business Professional Services Company

Webex Room Navigator Customer Testimonial

I think it will be a slight impact as we use these in our current codecs today, but I think for new clients it will be a HUGE Role and help us sell Cisco farther.

— Jon Miranda, IT Architect, General DataTech

Webex Room Navigator Customer Statistic

93% of surveyed organizations agree that as an IT representative, they have experienced difficulties implementing a solution.

93%

Webex Room Navigator Customer Statistic

100% of surveyed organizations report that Webex Room Navigator is easy to use.

100%

Webex Room Navigator Customer Satisfaction

100% of surveyed organizations are likely to recommend Webex Room Navigator.*

100%

Webex Room Navigator Customer Statistic

4/5 Stars

94% organizations rated Webex Room Navigator as 4 stars or higher.

Webex Room Navigator Customer Statistic

95% of organizations agree that integrating solutions from two or more different vendors is complex and requires specific competencies.

Cisco Webex Customer Satisfaction

88% of surveyed Small Business customers are likely to recommend Cisco Webex.*

88%

Cisco Webex Customer Statistic

4 out of 5 surveyed Small Business customers say that they couldn’t have been as successful working from home without using Webex.

Webex Room Navigator Customer Statistic

100% of surveyed organizations are satisfied with Webex Room Navigator’s in-room controls (light, blinds, and other room peripherals).

100%

Webex Room Navigator Customer Statistic

100% of surveyed organizations are satisfied with Webex Room Navigator’s ability to adjust camera angles and zooming.

100%

Webex Room Navigator Customer Statistic

100% of surveyed organizations are satisfied with Webex Room Navigator’s in-call controls (adding participants, starting a whiteboard).

100%

Webex Room Navigator Customer Statistic

100% of surveyed organizations are satisfied with Webex Room Navigator’s ability to join calls or meetings.

100%

Webex Room Navigator Customer Statistic

100% of surveyed organizations are satisfied with Webex Room Navigator’s screen sharing features.

100%

Webex Room Navigator Customer Testimonial

On the impact of the Webex Room Navigator:

I believe it will be a HUGE impact that will eliminate the purchase of additional hardware which will save the company money which is something every client will be happy about.

— Jon Miranda, IT Architect, General DataTech

Webex Room Navigator Customer Testimonial

Room Navigator impact on organization:

An easy, bookable medium that can interface between personal calendars, room scheduling and environmental manipulation, can only lead to a streamlined meeting experiences and increased productivity through decreased technical interferences.

— Engineer, Medium Enterprise Computer Software Company

Webex Room Navigator Customer Statistic

4/5 Stars

94% of organizations rated Webex Room Navigator as 4 stars or higher.

Cisco Webex Customer Satisfaction Rating

Lori Flake, a Teacher at Mesa Public Schools, would be very likely to recommend Cisco Webex for this reason:

TechValidate Research on Cisco Collaboration

89 TechFacts – Page 1 of 3

Survey Overview Data

Survey Overview Data

On the room booking capabilities of Room Navigator:

On the digital signage of the Room Navigator…

On the impact of the Webex Room Navigator:

Room Navigator impact on organization: