Emburse Chrome River Husch Blackwell increases productivity and efficiency with Chrome River

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Chrome River by Emburse Case Study

Husch Blackwell increases productivity and efficiency with Chrome River

Introduction

This case study of Husch Blackwell is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.

“Chrome River has had a great impact on the AP team at our firm. It has decreased the amount of data entry handled by the AP team. We no longer have to make sure we are retrieving the correct approvals with the approval routing setup in Chrome River. We have the capability to run just about any report we need to calculate our spend. "
- Kenya Loving-McNamee, Accounting Manager, Husch Blackwell

Challenges

Prior to using Chrome River, Husch Blackwell struggled with a manual and tedious expense management process.

They evaluated and selected Chrome River in order to do the following:

Automate the expense management process
Enforce expense policy compliance
Increase visibility into company T&E spend
Improve reconciliation process for corporate cards
Extend ERP Capabilities
Have transparent pricing/costs

Use Case

When evaluating Chrome River, Husch Blackwell found these Chrome River features to be extremely valuable:

Approval workflow configurability
Built-in business rules engine
OCR: Extremely valuable
Credit card reconciliation
Ease of Use
Support & Training
System Reliability

When compared to the competition, Husch Blackwell rated Chrome River best-in-class in the following areas:

Approval workflow configurability
Built-in business rules engine
Credit card reconciliation
ERP integration
Ease of use
System reliability

Husch Blackwell selected Chrome River as the best choice to:

Enable remote work
Reimburse non-traveling employees for expenses
Reimburse traveling employees for expenses
Reimburse non-employee expenses (interview candidates, consultants, other) for expenses
For analytics for spend analytics

Results

Husch Blackwell very strongly agreed or strongly agreed with the following statements:

Chrome River’s service level and accessibility was an important factor in the decision-making process
Chrome River’s configurability and integrations have given us greater visibility into our business processes
Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies
Chrome River helps us to prevent fraud
Chrome River gives us the visibility into our business to better manage our cash flow
Chrome River has improved our ability to reimburse faster
Using Chrome River has helped us to increase employee satisfaction

Husch Blackwell is extremely satisfied with the following Chrome River capabilities:

Reduce errors caused by manual data entry
Provide better oversight into costs and expenses
Ensure policy compliance
Reimburse expenses faster
Make corporate card reconciliation easier
Increase employee satisfaction

According to Husch Blackwell, using Chrome River has helped them:

Save finance teams time so they can focus on more meaningful and strategic work
Increase productivity by automating mundane, manual tasks
Reduce stress associated with expense and/or invoice management
Enable remote work with cloud-based, paperless solutions
Mitigate risk from fraud

Since using Chrome River, Husch Blackwell estimates their finance team has saved 5-10 hours per month and they saw a return on their investment within 3-6 months.

TechValidate Research on Emburse Chrome River

Husch Blackwell increases productivity and efficiency with Chrome River

Introduction

Challenges

Use Case

Results

Company Profile

About Chrome River by Emburse

About This Data