Emburse Chrome River Chrome River helps Manhattan College Save 10-20 Hours Per Month

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Chrome River by Emburse Case Study

Chrome River helps Manhattan College Save 10-20 Hours Per Month

Introduction

This case study of Manhattan College is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.

Challenges

Prior to selecting Chrome River, Manhattan College struggled with a spreadsheets/manual -based expense management process.

After evaluating both Chrome River and Concur, Manhattan College selected Chrome River as the best choice to:

Automate their expense management process
Enforce expense policy compliance
Increase visibility into company T&E spend
Improve reconciliation process for corporate cards
Have end-user accessibility
Have transparent pricing/costs

Use Case

Manhattan College uses Chrome River to:

Enable remote work
Reimburse traveling employees for expenses
Reconcile credit cards

Manhattan College finds the following aspects of Chrome River very valuable:

Approval workflow configurability
Built-in business rules engine
Credit card reconciliation
Ease of Use
Mobile Capabilities
Support & Training
Integrations with existing vendors
System Reliability

Compared to other vendors, Manhattan College ranked Chrome River as best-in-class or significantly better in the following categories:

Approval workflow configurability
Built-in business rules engine
Credit card reconciliation
Ease of use
Mobile capabilities
Best-in-class support & training

Results

Manhattan College is extremely satisfied with the Chrome River’s ability to reduce errors caused by manual data entry and ensure policy compliance.

Manhattan College strongly agreed with the following statements:

Chrome River’s service level and accessibility was an important factor in the decision-making process
Chrome River’s configurability and integrations have given us greater visibility into our business processes
Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies
Chrome River gives us the visibility into our business to better manage our cash flow
Chrome River has improved our ability to reimburse faster
Using Chrome River has helped us to increase employee satisfaction

By using Chrome River, Manhattan College has been able to:

Save finance teams time so they can focus on more meaningful and strategic work
Increase productivity by automating mundane, manual tasks
Improve employee satisfaction and work-life balance
Reduce stress associated with expense and/or invoice management
Enable remote work with cloud-based, paperless solutions

Manhattan college estimates their finance team has saved 10-20 hours per month by using Chrome River and saw a return on investment within 3-6 months.

TechValidate Research on Emburse Chrome River

Chrome River helps Manhattan College Save 10-20 Hours Per Month

Introduction

Challenges

Use Case

Results

Organization Profile

About Chrome River by Emburse

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