Emburse Chrome River McInnes Cooper saw a return on investment with Chrome River in under 3 months

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Chrome River by Emburse Case Study

McInnes Cooper saw a return on investment with Chrome River in under 3 months

Introduction

This case study of McInnes Cooper is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.

“The time gained from not having to manually enter expense reports and invoices has been huge! And when expenses and invoices are now received through CR, all the approvals and coding have been done so there’s no need to go back to the user had this not been done correctly.”
- Theresa Caissie, Accounting Manager, McInnes Cooper

Challenges

Before choosing Chrome River, McInnes Cooper used a spreadsheets/manual expense management process.

After evaluating both Concur and Chrome River, McInnes Cooper chose Chrome River as the best option for:

Automating the expense management process
Enforcing expense policy compliance
Having end-user accessibility

Use Case

McInnes Cooper uses Chrome River to reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, and to view spend analytics.

McInnes Cooper said they found the following Chrome River capabilities extremely valuable:

Approval workflow configurability
Built-in business rules engine
Credit card reconciliation
Ease of Use
Mobile Capabilities

When compared to other vendors, McInnes Cooper ranked Chrome River as best-in-class in the following categories,

Approval workflow configurability
Built-in business rules engine
Credit card reconciliation
ERP integration
Ease of use
Mobile capabilities
System reliability

Results

McInnes Cooper said they were extremely satisfied with Chrome River’s ability to:

Reduce errors caused by manual data entry
Provide better oversight into costs and expenses
Ensure policy compliance
Reimburse expenses faster
Make corporate card reconciliation easier
Increase employee satisfaction

McInnes Cooper very strongly agreed or strongly agreed with the following statements:

Chrome River’s service level and accessibility was an important factor in the decision-making process
Chrome River’s configurability and integrations have given us greater visibility into our business processes
Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies
Chrome River helps us to prevent fraud
Chrome River gives us the visibility into our business to better manage our cash flow
Chrome River has improved our ability to reimburse faster
Using Chrome River has helped us to increase employee satisfaction

Chrome River has enabled McInnes Cooper to:

Save finance teams time so they can focus on more meaningful and strategic work
Increase productivity by automating mundane, manual tasks
Reduce stress associated with expense and/or invoice management
Mitigate risk from fraud

McInnes Cooper estimates their finance team has saved 20- 40 hours per month by using Chrome River and saw a return on their investment in under three months.

TechValidate Research on Emburse Chrome River

McInnes Cooper saw a return on investment with Chrome River in under 3 months

Introduction

Challenges

Use Case

Results

Company Profile

About Chrome River by Emburse

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