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TechValidate Research on Celigo

TechValidate Customer Research Library / Celigo / Charts /

Celigo Customer Research

What are business processes are you automating using Celigo?

B2C Order-to-Cash for Storefronts	38%
B2B eCommerce	35%
Product Data Management	33%
3PL Management (Shipping & Fulfillment)	32%
Accounting/Finance Operations	32%
B2C Order-to-Cash for Marketplaces	30%
Warehouse Management (Shipping & Fulfillment)	28%
B2C Retail POS (including BOPIS, BOPAC, etc.)	18%
Returns Management	18%
Data Warehousing/Analytics	17%
Retail Order Management (EDI)	14%
Payouts Reconciliation	13%
Customer Service	11%
Financial Reporting	9%
Social Commerce	4%
Demand Planning/Forecasting	3%
Digital Marketing	3%
IT Operations/Service Desk	3%
Supplier Management	3%
Other	8%

About This Data

This data was sourced directly from verified users of Celigo by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

Company Size	Industry	Response
CTO	Medium Enterprise	Retail	B2C Order-to-Cash for Storefronts B2B eCommerce Customer Service Product Data Management IT Operations/Service Desk
Business Professional	Small Business	Computer Software	B2C Order-to-Cash for Storefronts B2C Order-to-Cash for Marketplaces B2C Retail POS (including BOPIS, BOPAC, etc.) Social Commerce 3PL Management (Shipping & Fulfillment)
IT Manager	Small Business	Construction	B2C Order-to-Cash for Storefronts B2C Retail POS (including BOPIS, BOPAC, etc.) Returns Management Accounting/Finance Operations Payouts Reconciliation Warehouse Management (Shipping & Fulfillment)
Operations Director	Medium Enterprise	Healthcare	B2C Order-to-Cash for Marketplaces Returns Management Accounting/Finance Operations Payouts Reconciliation
Business Project Manager	Medium Enterprise	Consumer Services	B2B eCommerce Social Commerce Returns Management 3PL Management (Shipping & Fulfillment) Warehouse Management (Shipping & Fulfillment) Data Warehousing/Analytics
Other	Small Business	Consumer Products	Product Data Management
Business Project Manager	Small Business	Retail	B2C Order-to-Cash for Storefronts B2C Order-to-Cash for Marketplaces Product Data Management
Accounting Director	Small Business	Wholesale Distribution	B2B eCommerce
IT Vice President	Small Business	Computer Software	B2C Order-to-Cash for Storefronts Returns Management Customer Service 3PL Management (Shipping & Fulfillment) Retail Order Management (EDI)
Operations Manager	Medium Enterprise	Consumer Products	B2B eCommerce Product Data Management Payouts Reconciliation

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