TechValidate Research on Celigo

These pages present data that TechValidate has sourced via direct research with verified customers and users of Celigo. TechValidate stands behind the authenticity of all published data. Learn more »



746 Customers Surveyed

5,733 Data Points Collected

97 Published TechFacts

71 Published Charts

13 Published Case Studies



Selected Research Highlights


Celigo Customer Research

What value has your business gained with Celigo in place?

Improved our data quality
49%
Grow/expand the business with minimal increase in headcount
44%
Reduced operational costs through improved efficiency and productivity
37%
Improved our employee experience
36%
Redeployment of resources to higher value work
33%
Accelerated billing/cash flow
22%
Improved speed and accuracy of financial reporting
21%
Improved our customer experience
18%
Improved visibility and decision-making
17%
Improved performance against service level agreements
5%
Other
12%

Celigo Case Study

Lightbend Inc

Introduction

This case study of Lightbend Inc is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“Celigo eliminated data entry errors from manual entry of sales order data into NetSuite. Additionally, we have greater visibility into the billing status of orders in Salesforce which helps us make sure completed orders have been invoiced. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

  • The following were the challenge that made them initially look for an integration solution.
    • General need to automate for scale
    • Too many manual processes
    • Poor data quality

Use Case

The key features and functionalities of Celigo that the surveyed company uses:

  • When comparing Celigo to other vendors, they ranked how important the following were:
    • Ease of use: Very Important
    • Pre-built integrations: Important
    • Monitoring and error management: Important
    • Ability to scale: Very Important
    • Features/functionality of integrator.io (iPaaS) platform: Somewhat Important
  • They also explored the following before selecting Celigo:
    • JItterbit
  • They are automating the following by using Celigo:
    • Accounting/Billing/invoicing
  • In the next 6-12 months they are planning to automate the following using integration through any method:
    • Growth and churn metrics

Results

The surveyed company achieved the following results with Celigo:

  • Has done the following with Celigo in place:
    • Reduced their operational costs through efficiency gains
    • Improved their data quality
  • Estimates it took 3 months to achieve value with Celigo.

Celigo Customer Research

Time to value

How long would you estimate it took to achieve value from your Celigo investment?

3 months: 31%
6 months: 23%
9 months: 6%
1 year: 19%
More than a year: 15%
Haven't achieved value yet: 6%

Celigo Customer Testimonial

Celigo Impact

We’ve been able to integrate our Shopify shopping cart, and our warehouse’s eWMS system into our Netsuite ERP. This has increased efficiency and decreased manual entry errors.

Operations Manager, Small Business Retail Company

Celigo Case Study

Handshake Get Hired

Introduction

This case study of Handshake – Get Hired is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“Celigo has helped us scale our Order to Cash process while ensuring utmost data integrity and controls. We’ve been able to manage what data flows, when it flows, and review logs to enable a completeness check.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

  • The following were the challenge that made them initially look for an integration solution.
    • General need to automate for scale
    • Slow and inaccurate financial reporting
    • Need to reduce days sales outstanding
    • Too many manual processes
    • Data silos impacting business operations
    • Inefficient use of resources
    • Slow order processing impacting customer experience
    • Poor data quality

Use Case

The key features and functionalities of Celigo that the surveyed company uses:

  • When comparing Celigo to other vendors, they ranked how important the following were:
    • Ease of use: Important
    • Pre-built integrations: Very Important
    • Monitoring and error management: Important
    • Ability to scale: Very Important
    • Features/functionality of integrator.io (iPaaS) platform: Very Important
  • They also explored the following before selecting Celigo:
    • None – only considered Celigo
  • They are automating the following by using Celigo:
    • Quote to cash
    • Accounting/Billing/invoicing
    • Cash flow management/visibility (RevOps)
    • Order processing
  • In the next 6-12 months they are planning to automate the following using integration through any method:
    • ADP to Netsuite FTP integration

Results

The surveyed company achieved the following results with Celigo:

  • Has done the following with Celigo in place:
    • Expand/grow without adding a ton of people
    • Moved resources to high value areas
    • Reduced their operational costs through efficiency gains
    • Met their SLAs
    • Improved their data quality
    • Accelerated billing/cash flow
    • Their financials are accurate
    • We close their books faster
  • They estimate > $50k cost savings or revenue growth tied to the implementation of Celigo.
  • Estimates it took More than a year to achieve value with Celigo.

Celigo Customer Testimonial

Celigo Impact

The IT team was able to meet the continuous demand from our Product and Business organizations and deliver add-in values solutions to Nauto’s product portfolios and business development.

Renato Siljeg, Vice President Information Technology, Nauto



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