TechValidate Research on Celigo

These pages present data that TechValidate has sourced via direct research with verified customers and users of Celigo. TechValidate stands behind the authenticity of all published data. Learn more »



224 Customers Surveyed

1,839 Data Points Collected

48 Published TechFacts

22 Published Charts

12 Published Case Studies



Selected Research Highlights


Celigo Customer Testimonial

Celigo Impact

We’ve gained efficiencies through automation of processes without having to add additional headcount. We’ve Improved customer experience because of faster processing times.

Financial Director, Medium Enterprise Retail Company

Celigo Customer Research

What matters to c-suite buyers

Rank what criteria were important to you when comparing Celigo against other options?

Very Important Important Somewhat Important Not that important Who cares
Ease of use

44%

39%

11%

0%

6%

Pre-built integrations

38%

44%

6%

6%

6%

Monitoring and error management

44%

39%

11%

0%

6%

Ability to scale

44%

33%

17%

0%

6%

Features/functionality of integrator.io (iPaaS) platform

44%

33%

11%

6%

6%

Celigo Case Study

Digital Networks Australia

Introduction

This case study of Digital Networks Australia is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“Celigo made a huge impact with respect to the product sync, automation, and syncing of our order data in an efficient manner. No more CSV uploads! Tasks that took hours took only a few minutes using Celigo. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

  • The following were the challenge that made them initially look for an integration solution.
    • Too many manual processes
    • Data silos impacting business operations
    • Inefficient use of resources
    • Growing partner/customer requirement for better integration

Use Case

The key features and functionalities of Celigo that the surveyed company uses:

  • When comparing Celigo to other vendors, they ranked how important the following were:
    • Ease of use: Important
    • Pre-built integrations: Very Important
    • Monitoring and error management: Important
    • Ability to scale: Very Important
    • Features/functionality of integrator.io (iPaaS) platform: Very Important
  • They also explored the following before selecting Celigo:
    • Do it ourselves/hire consultant
  • They are automating the following by using Celigo:
    • Order processing
    • Product Syncing between our CRM and website
  • In the next 6-12 months they are planning to automate the following using integration through any method:
    • IT Management/DevOps

Results

The surveyed company achieved the following results with Celigo:

  • Has done the following with Celigo in place:
    • Expand/grow without adding a ton of people
    • Moved resources to high value areas
    • Reduced their operational costs through efficiency gains
    • Improved their customer experience
    • Improved their data quality
  • They estimate > $50k cost savings or revenue growth tied to the implementation of Celigo.
  • Estimates it took More than a year to achieve value with Celigo.

Celigo Customer Testimonial

Celigo Impact

Speed to market was first priority. Our business changes quickly, and with Celigo, we were able to integrate and adapt much quicker.

IT Director, Medium Enterprise Food Company

Celigo Customer Research

What features matter to Tech Companies

Rank what criteria were important to you when comparing Celigo against other options?

Very Important Important Somewhat Important Not that important Who cares

Ease of use
Pre-built integrations
Monitoring and error management
Ability to scale
Features/functionality of integrator.io (iPaaS) platform

Celigo Case Study

Benchmark Education Company

Introduction

This case study of Benchmark Education Company is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“Early on Celigo accelerated our ability to develop sophisticated integrations with our Netsuite ERP. Even though the team has the ability to code directly in SuiteScript now there are projects where we select to use Celigo because it is quicker or easier to maintain than direct coding. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

  • The following were the challenge that made them initially look for an integration solution.
    • Celigo is particularly good when the source and destination communication methods are different. i.e. Rest API and CSV. We chose Celigo when we had to integrate a 3PL who wanted to communicate with delimited files via FTP with Netsuite.

Use Case

The key features and functionalities of Celigo that the surveyed company uses:

  • When comparing Celigo to other vendors, they ranked how important the following were:
    • Ease of use: Important
    • Pre-built integrations: Somewhat Important
    • Monitoring and error management: Very Important
    • Ability to scale: Important
    • Features/functionality of integrator.io (iPaaS) platform: Very Important
  • They also explored the following before selecting Celigo:
    • Do it ourselves/hire a consultant
    • Boomi
  • They are automating the following by using Celigo:
    • Order processing
    • Data Warehouse/Reporting
    • AP/Procurement
  • In the next 6-12 months, they are planning to automate the following using integration through any method:
    • Data warehouse/Analytics
    • CPQ
    • IT Management/DevOps
    • Customer 360
    • Procure to Pay
    • Service Desk
    • We are an Educational Publisher, and Celigo has been instrumental in our ability to quickly adapt to business requirements developed to deal with issues due to Covid. i.e., early onboarding of subscriptions or enabling our product in “Virtual Schools” via Rest-API call to our subscription system based on trigger events as the Sales order is processed.

Results

The surveyed company achieved the following results with Celigo:

  • Has done the following with Celigo in place:
    • Expand/grow without adding a ton of people
    • Reduced their operational costs through efficiency gains
    • Improved their customer experience
    • The Data Loader functionality helped greatly with our initial implementation, and continues to be helpful with new integrations, and Setting/Resetting attributes as we adapt to new Business requirements
  • Estimates it took 3 months to achieve value with Celigo.


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