Challenges
The business challenges that led the profiled company to evaluate and ultimately select Celigo:
- The following were the challenge that made them initially look for an integration solution.
- Too many manual processes
- Data silos impacting business operations
- Inefficient use of resources
- Growing partner/customer requirement for better integration
Use Case
The key features and functionalities of Celigo that the surveyed company uses:
- When comparing Celigo to other vendors, they ranked how important the following were:
- Ease of use: Important
- Pre-built integrations: Very Important
- Monitoring and error management: Important
- Ability to scale: Very Important
- Features/functionality of integrator.io (iPaaS) platform: Very Important
- They also explored the following before selecting Celigo:
- Do it ourselves/hire consultant
- They are automating the following by using Celigo:
- Order processing
- Product Syncing between our CRM and website
- In the next 6-12 months they are planning to automate the following using integration through any method:
Results
The surveyed company achieved the following results with Celigo:
- Has done the following with Celigo in place:
- Expand/grow without adding a ton of people
- Moved resources to high value areas
- Reduced their operational costs through efficiency gains
- Improved their customer experience
- Improved their data quality
- They estimate > $50k cost savings or revenue growth tied to the implementation of Celigo.
- Estimates it took More than a year to achieve value with Celigo.