Nauto

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Celigo Case Study

Nauto

Introduction

This case study of Nauto is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“The IT team was able to meet the continuous demand from our Product and Business organizations and deliver add-in values solutions to Nauto’s product portfolios and business development. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

The following were the challenge that made them initially look for an integration solution.
- General need to automate for scale
- Too many manual processes
- Poor data quality
- Growing partner/customer requirement for better integration

Use Case

The key features and functionalities of Celigo that the surveyed company uses:

When comparing Celigo to other vendors, they ranked how important the following were:
- Ease of use: Very Important
- Pre-built integrations: Very Important
- Monitoring and error management: Very Important
- Ability to scale: Very Important
- Features/functionality of integrator.io (iPaaS) platform: Very Important
They also explored the following before selecting Celigo:
- Boomi
- Mulesoft
They are automating the following by using Celigo:
- Quote to cash
- Accounting/Billing/invoicing
- Order processing
- Customer support/service (Customer 360)
- Data Warehouse/Reporting
In the next 6-12 months they are planning to automate the following using integration through any method:
- ABM marketing programs
- Growth and churn metrics
- Custom objects integration between SFDC and Netsuite

Results

The surveyed company achieved the following results with Celigo:

Has done the following with Celigo in place:
- Expand/grow without adding a ton of people
- Reduced their operational costs through efficiency gains
- Improved their customer experience
- Met their SLAs
- Improved their data quality
- Accelerated billing/cash flow
- Their financials are accurate
- We close their books faster
They estimate > $100k cost savings or revenue growth tied to the implementation of Celigo.
Estimates it took 6 months to achieve value with Celigo.

TechValidate Research on Celigo

Nauto

Introduction

Challenges

Use Case

Results

Company Profile

About This Data