Celigo Wood Wing Software Bv

Celigo Case Study

Wood Wing Software Bv

This case study of WoodWing Software BV is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“A more efficient, standard, and maintainable way to build integrations between the multiple tools that we use internally.”

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

The following were the challenge that made them initially look for an integration solution.
- replacing Salesforce that had an integration with Zendesk that we wanted to replace as well

The key features and functionalities of Celigo that the surveyed company uses:

When comparing Celigo to other vendors, they ranked how important the following were:
- Ease of use: Important
- Pre-built integrations: Very Important
- Monitoring and error management: Important
- Ability to scale: Important
- Features/functionality of integrator.io (iPaaS) platform: Important
They also explored the following before selecting Celigo:
- Do it ourselves/hire consultant
- Workato
They are automating the following by using Celigo:
- Accounting/Billing/invoicing
- IT Management/DevOps
- Customer support/service (Customer 360)
In the next 6-12 months they are planning to automate the following using integration through any method:
- IT Management/DevOps
- Customer 360

The surveyed company achieved the following results with Celigo:

Has done the following with Celigo in place:
- Reduced their operational costs through efficiency gains
- Improved their data quality
Estimates it took 3 months to achieve value with Celigo.