TechValidate Research on Calabrio ONE

Calabrio ONE Users Increase Contact Center Productivity after Ditching NICE

62% of surveyed organizations who selected Calabrio over NICE increased the productivity of their contact center by 10-20% or more after deploying Calabrio software.

About This Data

This data was sourced directly from verified users of Calabrio ONE by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

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