Calabrio ONE Customer Review
3.5/5 Stars
In the Customer Service department of the banking industry, it is crucial for us to capture the conversations that take place between our officer and customer. By using the Calabrio voice logger system, we are able to capture conversations then retrieve and play them back for quality monitoring purposes.
Yes, we would recommend Calabrio ONE because the system is equipped with basic features and functionality that allows for capturing or logging conversations.
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