Calabrio ONE Customer Statistic
CSAT scores soar with Calabrio
70% of surveyed contact centers said they saw at least a 5% increase in customer satisfaction rates (CSAT score) since deploying Calabrio. Some reaching up to 50%.
This data was sourced directly from verified users of Calabrio ONE by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.