Increase Contact Center Productivity with Calabrio ONE
70% of surveyed organizations who selected Calabrio over Aspect increased the productivity of their contact center by 10-20% or more after deploying Calabrio software.
This data was sourced directly from verified users of Calabrio ONE by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
Statements from the following Calabrio ONE users were used to create this statistic:
|Network Administrator||Medium Enterprise||Banking|
|Engineer||Medium Enterprise||Consumer Services|
|IT Manager||Educational Institution||Educational Institution|
|End User||Fortune 500||Food|
|IT Professional||S&P 500||Banking|
|Operations Manager||Medium Enterprise||Healthcare|
|Operations Manager||State & Local||Government|
|IT Administrator||Medium Enterprise||Hospitality|
|Business Professional||Medium Enterprise||Pharmaceuticals|
|Operations Manager||Medium Enterprise||Financial Services|
|End User||Medium Enterprise||Food|
|IT Director||Large Enterprise||Retail|
|End User||Large Enterprise||Retail|
|IT Specialist||Medium Enterprise||Financial Services|
|Executive||Educational Institution||Educational Institution|
|IT Administrator||Medium Enterprise||Banking|
|Business Project Manager||Large Enterprise||Banking|
|System Administrator||S&P 500||Aerospace & Defense|