TechValidate Research on Calabrio ONE

Calabrio ONE Customer Statistic

Over 80% of surveyed contact centers said “Calabrio WFM has increased our ability to balance the needs of business and needs of agents”.


About This Data

This data was sourced directly from verified users of Calabrio ONE by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

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