BlueJeans by Verizon Fuller Theological Seminary

BlueJeans Case Study

Fuller Theological Seminary

This case study of Fuller Theological Seminary is based on a July 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

BlueJeans has allowed staff from all of our campuses a lot more flexibility in how they connect to one another.

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

Prompted to invest in BlueJeans after experiencing the following challenges:
- An inability to easily connect their existing video conferencing investments across meetings
- Too much IT support required for video meetings
- Poor collaboration across remote teams, external partners, agencies, and/or consultants
- Limited visibility into meeting status or reporting capabilities across VC platforms
BlueJeans replaced or was chosen over the following vendors:
- Polycom
- Cisco (Telepresence or Spark)
- Zoom

The key features and functionalities of BlueJeans that the surveyed organization uses:

Uses the following App integrations with BlueJeans:
- Canvas
Invested into BlueJeans because of its:
- Ease of use (requires little-to-no training)
- Video quality
- Audio quality
- Interoperability with video conferencing room systems
- Management & analytics functionality
- Consistent and unified experience across desktop, mobile, and rooms
- Consistent and unified experience across Windows, Mac, iOS, and Android platforms
- Ability to work in browsers with WebRTC and no app download required
Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
- Reliability
- Not needing to be downloaded for external users
- Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

The surveyed organization achieved the following results with BlueJeans:

Agrees with the following statements:
- BlueJeans helps them improve employee productivity with a simple user experience: agree
- using BlueJeans helps teams complete projects faster: strongly agree
- BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: agree
- BlueJeans enables them to get more value out of their existing video conferencing systems: strongly agree
- BlueJeans enables teams to do their best work: agree
Agrees with the following statements:
- using BlueJeans to interview candidates helps them attract a modern workforce: agree
- using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: strongly agree
- BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: agree
- BlueJeans helps them build a stronger internal company culture: strongly agree
- BlueJeans helps them grow revenues faster: strongly agree
- BlueJeans enables teams to work productively how and where they want: strongly agree
Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
- video Conferencing Hardware, e.g. MCU or Telepresence systems: $100K – 499K
- maintenance contracts for audio/visual conferencing hardware: $25K – 99K
- proprietary video conferencing services: $0 – 24K
- Professional Services: $25K – 99K
Saved $500000 across all areas since using BlueJeans.