TechValidate Research on ADP


ADP Case Study

South Africa: Dimension Data Ghana

Introduction

This case study of Dimension Data – Ghana is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service.

“Convenient and time saving.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • ADP was the right fit for their business
    • ADP’s ability to meet their global payroll requirements
    • They needed a payroll solution that could support their business growth strategy

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • reporting capabilities: Excellent
    • customer support: Best in Class
    • implementation: Best in Class
    • product functionality: Excellent
    • integration with other third-party systems: Excellent
    • ability to meet compliance regulations: Excellent
    • user interface / user experience: Excellent
    • payroll accuracy: Excellent

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Saved time and money by streamlining processes
    • Better reporting capabilities through ADP’s systems
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • Partnering with ADP has given us the confidence and reassurance that comes from working with a market leader




About This Data

This data was sourced directly from verified users of ADP by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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