TechValidate Research on ADP


ADP Case Study

Medium Enterprise Computer Hardware Company

Introduction

This case study of a medium enterprise computer hardware company is based on a June 2022 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Abrechnung, Zeiterfassung etc. alles aus einer Hand
Zusammenarbeit mit unserem Kundenberater”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP :

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • Herauslösung aus Mutterkonzern und anschließendem Verkauf – es war kein Abrechnungssystem vorhanden

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • Kundendienst: Hervorragend
  • Implementierung: Gut
  • Produktfunktionalität von ADP: Gut
  • Benutzeroberfläche/Benutzererfahrung: Gut
  • Fehlerfreie Entgeltabrechnung: Hervorragend

Results

The surveyed company achieved the following results with ADP :

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Unterstützung/Klärung bei abrechnungsrelevanten Themen




About This Data

This data was sourced directly from verified users of ADP by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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