TechValidate Research on Wonolo

Wonolo Case Study

Jimmy John’s, Mitchell Management of AZ


This case study of Jimmy John’s/Mitchell Management of AZ is based on a July 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.

“So far, Wonolo has been very helpful filling open positions on our schedule and helped to allow us to open up delivery business again.”


The business challenges that led the profiled company to evaluate and ultimately select Wonolo:

  • Experienced the following challenges before using Wonolo:
    • The expensive cost of hiring
    • A lack of transparency into workers accepting their jobs
    • An inability to find and invite back repeat workers
    • Finding reliable workers
    • Using multiple solutions to fill jobs
  • Used the following solutions before switching to Wonolo:
    • Indeed

Use Case

The key features and functionalities of Wonolo that the surveyed company uses:

  • Switched to Wonolo from their previous solution for the following reasons:
    • Helped to efficiently source
    • Eliminated the need to review resumes & schedule interviews
    • Streamlined multiple solutions in a single platform
    • Provided real-time visibility into workers and job statuses
    • Provided qualified & reliable workers
  • Chose Wonolo because of the following features/capabilities:
    • Solution that takes on the full-placement process
    • Single, simple-to-use platform
    • Support & customer service teams
    • Help in optimizing job postings


The surveyed company achieved the following results with Wonolo:

  • Agrees that Wonolo helped alleviate the day-to-day task of:
    • Sourcing workers
    • Evaluating the right workers
  • Experienced the following benefits since using Wonolo:
    • Cost savings
    • Time savings
    • Reducing the strain on full-time workers
  • Agrees with the following statements after using Wonolo:
    • Wonolo saved them time by taking on the full placement process
    • Wonolo optimized their job postings to get better workers
    • They cannot imagine going back to their previous staffing methods after using Wonolo
  • Agrees that staff productivity increased after using Wonolo.

About This Data

This data was sourced directly from verified users of Wonolo by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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