Wonolo Case Study
This case study of a medium enterprise food company is based on an April 2023 survey of Wonolo customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Wonolo is consistent, helpful, and reliable. We chose them for features that allowed us to adjust the number of workers based on our needs and to identify and invite back repeat workers.”
What challenges were you experiencing before using Wonolo?
How were you staffing jobs prior to using Wonolo?
What were the most important features/capabilities that made you choose Wonolo?
Compared Wonolo’s abilities to internal HR/sourcing efforts:
Compared Wonolo’s abilities to external/traditional staffing agencies:
What key benefits has your organization experienced since using Wonolo?
They reported that onboarding with Wonolo resulted in minimal operational disruption.
Wonolo improved their operational productivity/KPIs by 0-25%.
After implementing Wonolo, what other solutions are you still using?
Wonolo Case Study
This case study of a medium enterprise food company is based on an August 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Wonolo has had a positive impact on me as a manager because the app basically runs itself.”
“Ease of use.”
The business challenges that led the profiled company to evaluate and ultimately select Wonolo:
Used the following solutions before switching to Wonolo:
Switched to Wonolo from their previous solution for the following reasons:
Chose Wonolo because of the following features/capabilities:
The surveyed company achieved the following results with Wonolo:
Agrees that Wonolo helped alleviate the day-to-day task of:
Agreed with the following statements after using Wonolo:
Wonolo Case Study
This case study of Double Good is based on a March 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“The Wonolo platform is easy-to-use and helps us find reliable workers.”
Before partnering with Wonolo, the surveyed organization faced challenges with:
Before partnering with Wonolo, the surveyed company attempted to offset labor challenges by:
Ultimately decided to partner with Wonolo for their:
The surveyed company achieved the following results with Wonolo:
Wonolo improved their operational productivity/KPIs by 50-75%.
Best Value Props:
Compared Wonolo’s abilities to internal HR/sourcing efforts:
Compared Wonolo’s abilities to external/traditional staffing agencies:
Wonolo Case Study
This case study of Double Good is based on an August 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“Wonolo has helped relieve stress on our production teams, and created excitement around the options we have to fill roles and complete tasks. Wonolo is fast and easy to use.”
The business challenges that led the profiled company to evaluate and ultimately select Wonolo:
Used the following solutions before switching to Wonolo:
Switched to Wonolo from their previous solution for the following reasons:
Chose Wonolo because of the following features/capabilities:
Agrees that Wonolo helped alleviate the day-to-day task of:
Experienced the following benefits since using Wonolo:
Agrees with the following statements after using Wonolo:
Confirmed that staff productivity increased after using Wonolo.
Wonolo Case Study
This case study of Found Rental Co is based on a March 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“The Wonolo platform is easy-to-use, convenient, and helps us find reliable workers.”
The business challenges that led the profiled company to evaluate and ultimately select Wonolo:
The key features and functionalities of Wonolo that the surveyed company uses:
The surveyed company achieved the following results with Wonolo:
Wonolo Case Study
Lessing’s Hospitality Group is comprised of over 100 locations throughout the Northeast and Florida – operating 20 wedding and catering venues, 19 full-service restaurants, 2 pop-up kitchen concepts, over 60 corporate and academic dining centers, and a historic inn. This case study is based on a March 2022 survey facilitated through TechValidate, a 3rd-party research service, and the responses from Billy Johnson, Director of Operations, and Mike Figuerado, Director of Operations, at Lessing’s Hospitality Group.
“You can get people in and try them out to see if they are a good fit.” – Mark Figuerado, Director of Operations
“Love the platform and the freedom to control the employee engagement on the back end” – Billy Johnson, Director of Operations
Before partnering with Wonolo, Lessing’s Hospitality Group faced challenges with competition for quality workers, the time-consuming process of reviewing resumes and scheduling interviews, and workers not coming in for interviews that were scheduled.
They were staffing jobs using local and national staffing agencies, however, they experienced additional obstacles with consistency, pricing, and complex processes for placement while using these services. Once workers were found, there was a lack of transparency into the workers accepting their jobs and scheduling issues.
In addition to using traditional staffing agencies, Lessing’s Hospitality Group attempted to offset labor challenges by ramping up internal hiring efforts, including offering more flexible hours, attending job fairs, and using job platforms like Indeed. Ultimately, they reevaluated their labor strategy and selected Wonolo as their streamlined staffing solution.
Lessing’s Hospitality Group partnered chose to partner with Wonolo for the following key features and capabilities:
During onboarding, Lessing’s Hospitality Group was able to implement Wonolo with minimal operational disruption. Since then, they have seen increased staff productivity, reporting that Wonolo has impacted their operational KPIs by 50-75%.
Johnson says that the best values of Wonolo have been “the reduced administrative effort to quickly and easily find workers to fill jobs, a scalable labor solution with easy access to reporting and job visibility, and alignment with worker preferences by leaning into flexibility.”
Meanwhile, Figuerado says “Wonolo helped alleviate the day-to-day task of sourcing workers, reviewing resumes, and evaluating the right workers.” They agree that “Wonolo saved time by taking on the full placement process and optimized job postings to get better workers.”
When asked what they like most about using Wonolo, the Lessing’s Hospitality Group directors said, “excellent level of customer service from the account management and support teams, ease of posting jobs, and the ability to adjust the number of workers needed up or down from day to day.” They also enjoy the “real-time visibility of fill rate and the high number of repeat workers returning to [their] jobs.”
Compared to internal HR/sourcing efforts, they ranked Wonolo’s abilities:
Compared to external/traditional staffing agencies, they ranked Wonolo’s abilities:
Since implementing Wonolo, Lessing’s Hospitality Group uses no other services. Wonolo is now their only staffing solution.
Wonolo Case Study
This case study of TGC Hospitality Group is based on a March 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“Convenient… The Wonolo platform is easy-to-use and helps us find reliable workers.” – Brianna Vaughn, General Manager
Before partnering with Wonolo, TGC Hospitality Group faced challenges with high turnover and worker retention. They attempted to offset these labor challenges by ramping up internal hiring efforts, including attending job fairs or using job platforms, such as Indeed. This led their business to reevaluate its labor strategy and select Wonolo as a solution.
The key features that led TGC Hospitality Group to ultimately decide to partner with Wonolo included:
TGC Hospitality Group reported that they saw 75-100% improved productivity after using Wonolo with minimal operational disruption during the onboarding process.
Compared to internal HR/sourcing efforts, TGC Hospitality Group ranked Wonolo’s abilities:
Compared to external/traditional staffing agencies, TGC Hospitality Group ranked Wonolo’s abilities:
Overall, TGC Hospitality Group said that Wonolo’s best value is reducing the administrative effort to quickly and easily find workers to fill jobs.
Wonolo Case Study
Iron Mountain is a large, multi-location business providing solutions for records management, data backup and recovery, document management, secure shredding, and data centers. This case study is based on a December 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“We needed a true partner and a fresh/viable alternative to our contingency labor requirements…To sum it up, a true partner who understands our challenges and addresses our opportunities eliminating excuses.” – Dave Finley, Director of Operations
“We were able to get the labor in when we needed it to accomplish all our jobs on time.” – John Andrijeski, Branch Manager
Dave Finley is part of the decision-making process at Iron Mountain and contributed to the adoption of Wonolo. John Andrijeski is a Wonolo end-user, logging into the platform to manage job postings and find workers Iron Mountain needs.
When asked what challenges led Iron Mountain to post on Wonolo, Adrijeski marked an “inability to get temp labor in quickly that they could count on to finish the job,” saying that it impacted the business with “increased workloads on all employees including supervisors and managers.” Finley stated, “We needed a true partner and a fresh/viable alternative to our contingency labor requirements.”
Iron Mountain achieved the following results with Wonolo.
When asked what they like most about using Wonolo, Finley, and Andrijeski cited the following features, functions, and services:
Wonolo Case Study
This case study of Jimmy John’s/Mitchell Management of AZ is based on a July 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“So far, Wonolo has been very helpful filling open positions on our schedule and helped to allow us to open up delivery business again.”
The business challenges that led the profiled company to evaluate and ultimately select Wonolo:
The key features and functionalities of Wonolo that the surveyed company uses:
The surveyed company achieved the following results with Wonolo:
Wonolo Case Study
This case study of Summit Cold Storage is based on a December 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“We were forced to refuse work from our customers due to a lack of consistent labor… Wonolo gave us a steady stream of reliable workers to help fulfill our customers’ needs.”
Prior to using Wonolo, Summit Cold Storage was employing a local staffing agency to fill jobs. However, Operations Manager, Michael Newman, said there was still a “lack of available temporary employees.”
Michael Newman is a Wonolo end-user, logging into the platform to manage job postings and find the workers Summit Cold Storage needs.
After partnering with Wonolo, Summit Cold Storage was able to start filling jobs. They have also enjoyed the following features:
Wonolo Case Study
This case study of AxleHire is based on a March 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“The Wonolo platform is easy-to-use and helps us find reliable workers.”
Before partnering with Wonolo, Axel Hire faced challenges with pay competition while also attempting to offset labor challenges by leveraging traditional staffing agencies or gig platforms.
Axel Hire ultimately decided to partner with Wonolo for their:
When comparing Wonolo’s abilities to internal HR/sourcing efforts as well as _external staffing agencies, Axel Hire rated Wonolo as “Better” in the following areas:
Overall Wonolo reduce administrative effort to quickly and easily find workers to fill jobs and offered a scalable labor solution with easy access to reporting and job visibility.
Wonolo Case Study
This case study of a Global 500 retail company is based on a March 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Wonolo helps fill in the staffing gaps when needed to keep our customer happy and complete projects as scheduled!”
The business challenges that led the profiled company to evaluate and ultimately select Wonolo:
The key features and functionalities of Wonolo that the surveyed company uses:
The surveyed company achieved the following results with Wonolo:
Wonolo Case Study
This case study of Ampersand Avenue is based on a December 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service.
“Wonolo has had a positive impact on our company. It helps us to staff effectively during our busy season and keeps our permanent employees from burning out by keeping their workload consistent. "
The business challenges that led the profiled company to evaluate and ultimately select Wonolo:
The key features and functionalities of Wonolo that the surveyed company uses:
The surveyed company achieved the following results with Wonolo:
Wonolo Case Study
This case study of Lyft is based on an April 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service.
The business challenges that led the profiled company to evaluate and ultimately select Wonolo:
The key features and functionalities of Wonolo that the surveyed company uses:
The surveyed company achieved the following results with Wonolo:
