TechValidate Research on Wonolo

1 Case Study

Wonolo Case Study



This case study of Lyft is based on an April 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service.


The business challenges that led the profiled company to evaluate and ultimately select Wonolo:

  • Experienced the following challenges before using Wonolo:
    • Complex processes for placement
    • Time-consuming processes for reviewing resumes and scheduling interviews
    • The expensive cost of hiring
    • Managing the sourcing of workers in a single platform
    • Finding reliable workers
  • Used the following solutions before switching to Wonolo:
    • Bluecrew
    • K&A Solutions

Use Case

The key features and functionalities of Wonolo that the surveyed company uses:

  • Switched to Wonolo from their previous solution for the following reasons:
    • Helped to efficiently source
    • Streamlined multiple solutions in a single platform
    • Provided real-time visibility into workers and job statuses
    • Provided qualified & reliable workers
  • Chose Wonolo because of the following features/capabilities:
    • Single, simple-to-use platform
    • Support & customer service teams
    • Help in optimizing job postings


The surveyed company achieved the following results with Wonolo:

  • Agrees that Wonolo helped alleviate the day-to-day task of:
    • Sourcing workers
    • Reviewing resumes
    • Scheduling interviews
    • Evaluating the right workers
    • Onboarding workers
  • Experienced the following benefits since using Wonolo:
    • Cost savings
    • Time savings
    • Increasing productivity
  • Agrees with the following statements after using Wonolo:
    • Wonolo saved them time by taking on the full placement process
    • Wonolo optimized their job postings to get better workers
    • Wonolo provides insights to determine the competitive wage for their jobs
    • Wonolo makes it easy to identify great workers that they can bring back
    • They cannot imagine going back to their previous staffing methods after using Wonolo
  • Agrees that staff productivity increased after using Wonolo.

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