TechValidate Research on Wonolo

These pages present data that TechValidate has sourced via direct research with verified customers and users of Wonolo. TechValidate stands behind the authenticity of all published data. Learn more »

612 Customers Surveyed

4,209 Data Points Collected

291 Published TechFacts

6 Published Charts

14 Published Case Studies

Selected Research Highlights

Wonolo Customer Research

How does Wonolo compare to internal HR/sourcing efforts?

Best In Class Significantly Better Better About The Same Not Better

Ease of Use
Cost Efficiency

Wonolo Case Study

Medium Enterprise Food Company


This case study of a medium enterprise food company is based on an August 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Wonolo has had a positive impact on me as a manager because the app basically runs itself.”

“Ease of use.”


The business challenges that led the profiled company to evaluate and ultimately select Wonolo:

  • The expensive cost of hiring
  • A lack of transparency into workers accepting their jobs
  • An inability to find and invite back repeat workers

Used the following solutions before switching to Wonolo:

  • Their HR/Recruiting team
  • Various temp agencies

Use Case

Switched to Wonolo from their previous solution for the following reasons:

  • Helped to efficiently source
  • Provided real-time visibility into workers and job statuses
  • Provided the ability to identify repeat workers
  • Provided qualified & reliable workers

Chose Wonolo because of the following features/capabilities:

  • Single, simple-to-use platform
  • Quality of workers on the platform


The surveyed company achieved the following results with Wonolo:

Agrees that Wonolo helped alleviate the day-to-day task of:

  • Sourcing workers
  • Onboarding workers
  • Experienced the following benefits since using Wonolo:
    • Increasing productivity
    • Reducing the strain on full-time workers

    Agreed with the following statements after using Wonolo:

    • Wonolo saved them time by taking on the full placement process
    • Wonolo makes it easy to identify great workers that they can bring back
    • They cannot imagine going back to their previous staffing methods after using Wonolo
    • Staff productivity increased after using Wonolo.
  • Wonolo Customer Fact

    Since partnering with Wonolo, Updike Distribution Logistics was able to find workers for odd-time jobs (such as graveyard shifts), reduce the burden on their full-time employees, and discover a national partner for additional locations as added benefits of using the platform.

    Wonolo Customer Research

    Hospitality customers are satisfied with Wonolo’s service

    Extremely satisfied: 17%
    Very satisfied: 50%
    Satisfied: 33%
    Somewhat satisfied: 0%
    Not satisfied: 0%

    Wonolo Case Study

    Axle Hire


    This case study of AxleHire is based on a March 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.

    “The Wonolo platform is easy-to-use and helps us find reliable workers.”


    Before partnering with Wonolo, Axel Hire faced challenges with pay competition while also attempting to offset labor challenges by leveraging traditional staffing agencies or gig platforms.

    Use Case

    Axel Hire ultimately decided to partner with Wonolo for their:

    • Ability to control the number of jobs posted per day (based on demand)
    • Wonolo offered a scalable solution allowing various team members to manage job requests in multiple locations, all in one centralized platform

    When comparing Wonolo’s abilities to internal HR/sourcing efforts as well as _external staffing agencies, Axel Hire rated Wonolo as “Better” in the following areas:

    • Performance:
    • Ease of Use
    • Scalability


    Overall Wonolo reduce administrative effort to quickly and easily find workers to fill jobs and offered a scalable labor solution with easy access to reporting and job visibility.

    Wonolo Customer Fact

    Simplify Getting Quality Workers in the Door

    Before Wonolo, Spellbinders was challenged with sourcing & managing workers in a single platform, transparency into workers accepting their jobs, and finding reliable workers.

    More to Explore

    About Wonolo

    At Wonolo, we recognize the barriers that make it difficult for people to find fulfilling work and for companies to find quality workers. We believe that there’s a better way to connect people and jobs. A transparent way that trusts people from diverse backgrounds. An equitable way that offers everyone broad job opportunities with best-in-class protections. A versatile way that provides flexibility for the dreamer and consistent work for anyone who wants stability.

    Wonolo Website   Wonolo Website