TechValidate Research on Wonolo

These pages present data that TechValidate has sourced via direct research with verified customers and users of Wonolo. TechValidate stands behind the authenticity of all published data. Learn more »



612 Customers Surveyed

4,209 Data Points Collected

291 Published TechFacts

7 Published Charts

14 Published Case Studies



Selected Research Highlights


Wonolo Customer Research

What disruption, if any, did onboarding with Wonolo have on your operational workflow?

No operational disruption: 45%
Minimal operational disruption: 35%
Average operational disruption: 14%
Heavy operational disruption: 4%
Other: 2%

Wonolo Case Study

Lyft

Introduction

This case study of Lyft is based on an April 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Wonolo:

  • Experienced the following challenges before using Wonolo:
    • Complex processes for placement
    • Time-consuming processes for reviewing resumes and scheduling interviews
    • The expensive cost of hiring
    • Managing the sourcing of workers in a single platform
    • Finding reliable workers
  • Used the following solutions before switching to Wonolo:
    • Bluecrew
    • K&A Solutions

Use Case

The key features and functionalities of Wonolo that the surveyed company uses:

  • Switched to Wonolo from their previous solution for the following reasons:
    • Helped to efficiently source
    • Streamlined multiple solutions in a single platform
    • Provided real-time visibility into workers and job statuses
    • Provided qualified & reliable workers
  • Chose Wonolo because of the following features/capabilities:
    • Single, simple-to-use platform
    • Support & customer service teams
    • Help in optimizing job postings

Results

The surveyed company achieved the following results with Wonolo:

  • Agrees that Wonolo helped alleviate the day-to-day task of:
    • Sourcing workers
    • Reviewing resumes
    • Scheduling interviews
    • Evaluating the right workers
    • Onboarding workers
  • Experienced the following benefits since using Wonolo:
    • Cost savings
    • Time savings
    • Increasing productivity
  • Agrees with the following statements after using Wonolo:
    • Wonolo saved them time by taking on the full placement process
    • Wonolo optimized their job postings to get better workers
    • Wonolo provides insights to determine the competitive wage for their jobs
    • Wonolo makes it easy to identify great workers that they can bring back
    • They cannot imagine going back to their previous staffing methods after using Wonolo
  • Agrees that staff productivity increased after using Wonolo.

Wonolo Customer Satisfaction Rating

A Logistics Manager at a large enterprise beverage company would be very likely to recommend Wonolo for this reason:

Wonolo is easy to use.

Wonolo Customer Research

In a survey of hospitality customers, they agreed on the following statements:

Wonolo has enabled us to bring back the same workers
54%
Wonolo helped us to meet aggressive production goals
54%
Wonolo helps us to efficiently fill our job openings
50%

Wonolo Customer Testimonial

Wonolo is our Flexible Staffing Partner

I love that Wonolo provides the ability to post jobs for the next day or two weeks out based on whatever our schedule demands. Plus with the ability to select ‘Favorites’, we’re working on building a solid team to easily identify workers for future requirements.

Procurement Director, Small Business Retail Company

Wonolo Case Study

Summit Cold Storage Partnered with Wonolo to Meet Demand

Introduction

This case study of Summit Cold Storage is based on a December 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.

“We were forced to refuse work from our customers due to a lack of consistent labor… Wonolo gave us a steady stream of reliable workers to help fulfill our customers’ needs.”

Challenges

Prior to using Wonolo, Summit Cold Storage was employing a local staffing agency to fill jobs. However, Operations Manager, Michael Newman, said there was still a “lack of available temporary employees.”

Use Case

Michael Newman is a Wonolo end-user, logging into the platform to manage job postings and find the workers Summit Cold Storage needs.

Results

After partnering with Wonolo, Summit Cold Storage was able to start filling jobs. They have also enjoyed the following features:

  • Ability to invite back favorite workers
  • High number of repeat workers returning to their jobs
  • Ease of posting and/or modifying job postings
  • Ability to confirm payments as soon as a job’s completed
  • Ability to use Wonolo’s customer app, WonoloPro, on cell phones
  • Excellent level of customer service from the account management and support teams


More to Explore



About Wonolo

At Wonolo, we recognize the barriers that make it difficult for people to find fulfilling work and for companies to find quality workers. We believe that there’s a better way to connect people and jobs. A transparent way that trusts people from diverse backgrounds. An equitable way that offers everyone broad job opportunities with best-in-class protections. A versatile way that provides flexibility for the dreamer and consistent work for anyone who wants stability.

Wonolo Website   Wonolo Website