TechValidate Research on Wonolo

These pages present data that TechValidate has sourced via direct research with verified customers and users of Wonolo. TechValidate stands behind the authenticity of all published data. Learn more »

617 Customers Surveyed

4,240 Data Points Collected

291 Published TechFacts

7 Published Charts

14 Published Case Studies

Selected Research Highlights

Wonolo Customer Research

Top 5 Reasons

Why did you switch to Wonolo from your previous solution?

Helped to efficiently source
Real-time visibility into workers and job statuses
Streamlined multiple solutions in a single platform
Ability to identify repeat workers
Qualified & reliable workers

Wonolo Customer Testimonial

I now have the ability to fill jobs with ease on a national scale through Wonolo.

Jose Aguilar, Director of Human Resources, Corporate Care

Wonolo Case Study

Iron Mountain, a Large Professional Services Company


Iron Mountain is a large, multi-location business providing solutions for records management, data backup and recovery, document management, secure shredding, and data centers. This case study is based on a December 2022 survey of Wonolo customers by TechValidate, a 3rd-party research service.

“We needed a true partner and a fresh/viable alternative to our contingency labor requirements…To sum it up, a true partner who understands our challenges and addresses our opportunities eliminating excuses.” – Dave Finley, Director of Operations

“We were able to get the labor in when we needed it to accomplish all our jobs on time.” – John Andrijeski, Branch Manager

Use Case

Dave Finley is part of the decision-making process at Iron Mountain and contributed to the adoption of Wonolo. John Andrijeski is a Wonolo end-user, logging into the platform to manage job postings and find workers Iron Mountain needs.


When asked what challenges led Iron Mountain to post on Wonolo, Adrijeski marked an “inability to get temp labor in quickly that they could count on to finish the job,” saying that it impacted the business with “increased workloads on all employees including supervisors and managers.” Finley stated, “We needed a true partner and a fresh/viable alternative to our contingency labor requirements.”


Iron Mountain achieved the following results with Wonolo.

When asked what they like most about using Wonolo, Finley, and Andrijeski cited the following features, functions, and services:

  • Ease of posting and/or modifying job postings
  • Ability to adjust the number of workers needed up or down from day to day
  • Ability to use Wonolo across multiple locations from one dashboard
  • Ability to use Wonolo’s customer app, WonoloPro, on my cell phone
  • Real-time visibility of fill rate
  • High-quality workers who complete jobs to our satisfaction
  • Reliability of workers showing up to work
  • High number of repeat workers returning to our jobs
  • Ability to invite back favorite workers
  • Excellent level of customer service from the account management and support teams

Wonolo Customer Research

What disruption, if any, did onboarding with Wonolo have on your operational workflow?

No operational disruption: 45%
Minimal operational disruption: 35%
Average operational disruption: 14%
Heavy operational disruption: 4%
Other: 2%

Wonolo Case Study

Medium Enterprise Food Company


This case study of a medium enterprise food company is based on an August 2021 survey of Wonolo customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Wonolo has had a positive impact on me as a manager because the app basically runs itself.”

“Ease of use.”


The business challenges that led the profiled company to evaluate and ultimately select Wonolo:

  • The expensive cost of hiring
  • A lack of transparency into workers accepting their jobs
  • An inability to find and invite back repeat workers

Used the following solutions before switching to Wonolo:

  • Their HR/Recruiting team
  • Various temp agencies

Use Case

Switched to Wonolo from their previous solution for the following reasons:

  • Helped to efficiently source
  • Provided real-time visibility into workers and job statuses
  • Provided the ability to identify repeat workers
  • Provided qualified & reliable workers

Chose Wonolo because of the following features/capabilities:

  • Single, simple-to-use platform
  • Quality of workers on the platform


The surveyed company achieved the following results with Wonolo:

Agrees that Wonolo helped alleviate the day-to-day task of:

  • Sourcing workers
  • Onboarding workers
  • Experienced the following benefits since using Wonolo:
    • Increasing productivity
    • Reducing the strain on full-time workers

    Agreed with the following statements after using Wonolo:

    • Wonolo saved them time by taking on the full placement process
    • Wonolo makes it easy to identify great workers that they can bring back
    • They cannot imagine going back to their previous staffing methods after using Wonolo
    • Staff productivity increased after using Wonolo.
  • Wonolo Customer Fact

    Save Time and Staff Up with Wonolo

    A large enterprise beverage company used Veryable, national staffing solutions (Adecco, Kelly, Manpower, Randstad), and their HR/Recruiting team before switching to Wonolo.

    More to Explore

    About Wonolo

    At Wonolo, we recognize the barriers that make it difficult for people to find fulfilling work and for companies to find quality workers. We believe that there’s a better way to connect people and jobs. A transparent way that trusts people from diverse backgrounds. An equitable way that offers everyone broad job opportunities with best-in-class protections. A versatile way that provides flexibility for the dreamer and consistent work for anyone who wants stability.

    Wonolo Website   Wonolo Website