Calabrio ONE TechValidate
About This Research

About This Research Data

The research data presented here was collected directly from Calabrio customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Calabrio. You can explore all of TechValidate's independent research on Calabrio ONE here →


About TechVaidate


About TechValidate

TechValidate collects, verifies and publishes exclusive research data on technology products and services that is sourced directly from 13,291,796 verified users of those products.

You can learn more about TechValidate here →

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Why Make the Switch to Calabrio?

A selection of TechValidate research findings from surveys of Calabrio ONE customers and users.

Contact Center WFO: The Modern, Friendly Alternative Calabrio Takes Customer Service to the Next Level Eliminate Hassle and Frustration with Simplicity of Calabrio

Calabrio ONE Customer Statistic
Calabrio ONE Customer Statistic
Agent Training
Integration with ACD/CCaaS Platforms
What was the biggest lesson your contact center learned in 2020?
Calabrio Customer Statistic
Calabrio Customer Satisfaction Rating
10 out of 10: "Customizable to our needs..."
10 out of 10: "Always willing to help..."
10 out of 10: "Calabrio is user friendly!"
Calabrio Makes WFM Much Easier
Gain an Understanding of Your Customer Experience with Calabrio ONE
Calabrio is Easiest to Implement, Use, and Train
Calabrio ONE is Easy to Use with an Intuitive Interface
Calabrio's UI is Very Easy to Navigate
Calabrio ONE is Robust Enough for the Largest Call Centers
10 out of 10: Calabrio ONE is Stable and Easy to Use
The Friendly Alternative for WFO is Calabrio
Calabrio Continues to Beat the Competition within the Insurance Industry
Calabrio Continues to be Easy to Use

Switching Vendors is Easier Than You Think