TechValidate Research on Algolia

These pages present data that TechValidate has sourced via direct research with verified customers and users of Algolia. TechValidate stands behind the authenticity of all published data. Learn more »



1,154 Customers Surveyed

8,378 Data Points Collected

111 Published TechFacts

10 Published Charts

8 Published Case Studies



Selected Research Highlights


Algolia Customer Testimonial

Algolia has made it easier to perform my role as an analytics expert within our marketing team.

Marketing Professional, Medium Enterprise Professional Services Company

Algolia Customer Research

Developers See a Notable Lift in Performance

After implementing Algolia, what percentage improvement did you see in the following areas of your business?

Greater than 75% 50 to 74% 25 to 49% up to 10%
Available features

44%

31%

19%

6%

Compatibility with existing tech stack

45%

30%

16%

9%

Security

35%

34%

20%

11%

Performance and scalability

53%

30%

12%

5%

Front-end libraries and available widgets

50%

29%

13%

8%

Algolia Case Study

Google

Introduction

This case study of Google is based on a June 2022 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Much simpler UI and instrumentation when ripping and replacing. Easy to use and very scalable. Very happy with our decision!”

Challenges

The business challenges that led Google to evaluate and ultimately select Algolia:

  • Lack of configurability with the previous solution
  • Weak outputs

Use Case

Organization’s business type/industry: Technology

The vendors or solutions they evaluated prior to selecting Algolia:

  • Elastic Search
  • Yext

Results

Google achieved the following results with Algolia:

The most valuable aspects/features of Algolia that factored in their decision to choose Algolia over other vendors they evaluated:

  • Fast results
  • Personalization
  • Highly configurable
  • Improved dashboard

After implementing Algolia, the percentage improvement they have seen, or expect to see, in the following areas of their business:

  • Reduced time to implementation: 50 to 75%
  • Reduced technical overhead: 50 to 75%
  • Improved scalability: greater than 75%
  • Improved security and privacy: 50 to 75%
  • Improved customer experience: greater than 75%
  • Increase in revenue from search/discovery: 50 to 75%

Google rates Algolia on the following capabilities compared to other vendors:

  • Available features: Significantly better
  • Compatibility with existing tech stack: Significantly better
  • Security: Significantly better
  • Performance and scalability: Superior
  • Ease of use for increased adoption across teams: Better
  • Dedicated & responsive customer support: Better

The benefits they’ve experienced, as a result of using Algolia:

  • Quickly and easily scale with the business
  • Decreased time on the maintenance of search
  • Improved code quality
  • Increased revenue
  • Improved customer experience

Google agrees that:

  • Their dev team has more time to innovate and spends less time managing back end operations supporting business requests.
  • Algolia has helped them have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.

Algolia Case Study

Playpilot

Introduction

This case study of Playpilot is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“With Algolia, we have more relevant search results!”

“Algolia has helped us to stay focused. The Algolia team listens to us and has a great understanding of our business and challenges.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

  • The challenges they were trying to overcome when implementing Algolia:
    • A slow and irrelevant search experience
    • Lack of insight into customer site search
    • Cumbersome and time consuming iteration on search

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Industry:
    • Media
  • Vendor evaluated or replaced prior to selecting Algolia:
    • Elastic
  • Part of the website/app powered by Algolia:
    • Site search
  • How their organization leverages Algolia:
    • Algolia Recommend
    • Analytics
    • Rules

Results

Since implementing Algolia, the following benefits have been realized:

  • Fast and more relevant search
  • Faster time to market
  • Time saved for developers

Percentage improvement in the following areas of their business after implementing Algolia:

  • + 49% Decrease in latency
  • + 49% Increase in employee productivity
  • + 75% Improvement in customer experience

Because of Algolia…

  • The business team is able to self-serve more often without bringing in the developer team.
  • They now have a reliable software solution that provides outstanding customer service, and is a partner in achieving their goals.
  • Their search integrates seamlessly with the tools that they already work with.
  • Time-to-market and iterations are quick, easy, and seamless.

Algolia Customer Research

Customers previously using open source solutions found the following valuable aspects/features of Algolia.

Fast results
74%
Highly Configurable
60%
Personalization
52%
Front-End Kits (or prebuilt)
33%

Algolia Customer Testimonial

“Rules” has been the most valuable feature since implementing Algolia – with our prior search tool we didn’t have an easy way to select search results per search word. With the Rules feature, this is a piece of cake.

Bart De Vries, Business Project Manager, Mijnijzerwaren



More to Explore



About Algolia

Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. With Algolia, consumers are able to easily find and discover what they want across web, mobile, and voice. Algolia allows developers and business teams to build and optimize delightful Search and Discovery experiences that increase online engagement, conversion rates and revenue.

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