TechValidate Research on SolarWinds System Management

56 Case Studies – Page 1 of 2


SolarWinds Virtualization Manager Case Study

Infinite Campus

Introduction

This case study of Infinite Campus is based on a March 2016 survey of SolarWinds Virtualization Manager customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Virtualization Manager:

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Unable to be proactive in performance optimization
    • Capacity Planning

Use Case

The key feature and functionality of SolarWinds Virtualization Manager that the surveyed company uses:

  • Manages >1000 VMs with SolarWinds VMAN.

Results

The surveyed company achieved the following results with SolarWinds Virtualization Manager:

  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Integration with other SolarWinds products
    • Alerting/Reporting
  • Saw value in 1-4 weeks after deploying SolarWinds VMAN.
  • Took the following amount of time to troubleshoot virtualization performance issues per month:
    • Before deploying VMAN: 5 – 10 hours
    • After deploying VMAN: < 2 hours
  • Experienced the following amount of downtime due to VM performance issues per month:
    • Before deploying VMAN: < 2 hours
    • After deploying VMAN: < 2 hours
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 25-50%
    • Memory: 50-75%
    • Storage: 25-50%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.

SolarWinds Server & Application Monitor Case Study

Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on a November 2015 survey of SolarWinds Server & Application Monitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“A business critical application monitoring was configured, and though Server was working with some overuse or resources, (by generating alerts for it), Application port managed to run with open for connection state. The ability of Solarwinds to run application specific monitoring, queries, was very helpful in a case to detect overall application impact, and notification to a support team quickly.”

“Monitoring job using Solarwinds is very much easier, in comparison with other monitoring tools.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Server & Application Monitor:

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • They were spending too much manual effort and time spent on finding the root-cause of issues
    • A lack of centralized monitoring across multiple sites in the network
  • Purchased SolarWinds Server & Application Monitor to replace BMC Performance Management Portal, BEM, BPPM, TMART, Patrol, BSA, EMC SMARTS, ITPR, Watch4Net, SCOM, Nagios, Compuware, Managesoft

Use Case

The key features and functionalities of SolarWinds Server & Application Monitor that the surveyed company uses:

  • Purchased Server & Application Monitor for the following key features:
    • Its deep application performance monitoring using AppInsight™ dashboard
    • Its out-of-the-box monitoring templates for multi-vendor applications
    • Its application dependency mapping with underlying infrastructure using AppStack™ dashboard
    • Its server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • Linux
    • IIS
    • SQL Server
    • Oracle
    • Active Directory

Results

The surveyed company achieved the following results with SolarWinds Server & Application Monitor:

  • Identifies and troubleshoots application issues 20 – 40% faster after deploying Server & Application Monitor
  • Saw a 20 – 40% decline in application and server downtime since they started using Server & Application Monitor

SolarWinds System Management Case Study

Fortune 500 Computer Hardware Company

Introduction

This case study of a fortune 500 computer hardware company is based on a September 2016 survey of SolarWinds System Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds System Management:

  • Wanted to solve the following challenge with Storage Resource Monitor:
    • Multi-vendor / array monitoring / alerting / reporting
  • Chose SolarWinds Storage Resource Monitor for the following reason:
    • Integration with other SolarWind’s products

Use Case

The key feature and functionality of SolarWinds System Management that the surveyed company uses:

  • Has 2 different storage vendors that they monitor with Storage Resource Monitor.

Results

The surveyed company achieved the following result with SolarWinds System Management:

  • Is able to identify and troubleshoot storage issues 40-60% faster with Storage Resource Monitor.

SolarWinds System Management Case Study

S&P 500 Health Care Company

Introduction

This case study of a S&P 500 health care company is based on a September 2016 survey of SolarWinds System Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We were not doing any monitoring before SolarWinds System Management. It showed how slow and bad our current storage solution is.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds System Management:

  • Wanted to solve the following challenge with Storage Resource Monitor:
    • Understanding storage performance bottlenecks
  • Chose SolarWinds Storage Resource Monitor for the following reason:
    • Integration with other SolarWind’s products

Use Case

The key feature and functionality of SolarWinds System Management that the surveyed company uses:

  • Has 3 different storage vendors that they monitor with Storage Resource Monitor.

Results

The surveyed company achieved the following result with SolarWinds System Management:

  • Saw value within 1-4 weeks after deploying Storage Resource Monitor.

Case Study: NTT

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Unable to be proactive in performance optimization
    • Capacity Planning
    • Current virtualization management tool did not meet expectations

Use Case

  • Optimized VM performance via right-sizing and recommendations with Virtualization Manager.
  • Manages 500-1000 VMs with SolarWinds VMAN.

Results

  • Purchased SolarWinds VMAN over other virtualization tools for the following reasons:
    • Integration with other SolarWinds products
    • Alerting/Reporting
    • Sprawl/Recommendations
  • Took the following amount of time to troubleshoot virtualization performance issues per month:
    • Before deploying VMAN: 2 – 5 hours
    • After deploying VMAN: < 2 hours
  • Experienced the following amount of downtime due to VM performance issues per month:
    • Before deploying VMAN: 2 – 5 hours
    • After deploying VMAN: < 2 hours
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 10-25%
    • Memory: 10-25%
    • Storage: 10-25%

Case Study: Medium Enterprise Banking Company

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Slow or degraded virtual application/server performance
    • Unable to be proactive in performance optimization
    • Capacity Planning
    • Current virtualization management tool did not meet expectations

Use Case

  • Optimized VM performance via right-sizing and recommendations with Virtualization Manager.
  • Manages 250-500 VMs with SolarWinds VMAN.

Results

  • Purchased SolarWinds VMAN over other virtualization tools for the following reasons:
    • Integration with other SolarWinds products
    • Alerting/Reporting
    • Sprawl/Recommendations
  • Saw value in >1 week after deploying SolarWinds VMAN.
  • Took the following amount of time to troubleshoot virtualization performance issues per month:
    • Before deploying VMAN: > 10 hours
    • After deploying VMAN: < 2 hours
  • Experienced the following amount of downtime due to VM performance issues per month:
    • Before deploying VMAN: 2 – 5 hours
    • After deploying VMAN: < 2 hours
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 10-25%
    • Nemory: 25-50%
    • Storage: 10-25%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.

Case Study: TexasBank

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Unable to be proactive in performance optimization
    • Capacity Planning

Use Case

  • Optimized VM performance via right-sizing and recommendations with Virtualization Manager.

Results

  • Saw value in >1 week after deploying SolarWinds VMAN.
  • Took the following amount of time to troubleshoot virtualization performance issues per month:
    • Before deploying VMAN: 5 – 10 hours
    • After deploying VMAN: < 2 hours
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 25-50%
    • Memory: 25-50%
    • Storage: 10-25%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.

Case Study: Derbyshire Fire & Rescue Service Replaces Microsoft SCOM with SolarWinds

“SolarWinds Server & Application Monitor makes it simple to assess the health of the applications and servers.”

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
    • Too much manual effort and time spent on finding the root-cause of issues
  • Purchased SolarWinds Server & Application Monitor to replace Microsoft System Center Operations Manager (SCOM).

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Deep application performance monitoring using AppInsight™ dashboard
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Ability to modify or build new templates for custom application monitoring
    • Server monitoring and IT asset inventory management
    • Integration with SolarWinds® IT management solutions
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • IIS
    • SQL Server
    • Active Directory
    • SharePoint

Results

  • Identifies and troubleshoots application issues 60-80% faster after deploying Server & Application Monitor.
  • Saw a < 10% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 6 – 9 months after buying Server & Application Monitor.

Kemri Wellcome Trust Replaces Microsoft SCOM with SolarWinds Server & Application Monitor

“The application health overview gives me a quick snapshot of the status of the applications. AppInsight enables me to drill down to the specific service having a problem. Server & Application Monitor is simply the best solution. It provides the best value for money."

“SharePoint web portal wouldn’t launch. Checking on Server & Application Monitor led me to identifying where the issue was and that was the IIS server. I restarted IIS, and the SharePoint application was able to run.”

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
    • Need for greater insight into performance metrics for troubleshooting
  • Purchased SolarWinds Server & Application Monitor to replace Microsoft System Center Operations Manager (SCOM).

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Deep application performance monitoring using AppInsight™ dashboard
    • Application dependency mapping with underlying infrastructure using AppStack™ dashboard
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • Linux
    • IIS
    • SQL Server
    • Active Directory
    • SharePoint

Results

  • Identifies and troubleshoots application issues over 100% faster after deploying Server & Application Monitor.
  • Saw greater than 80% decline in application and server downtime since they started using Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Next Gen Networks B.V. Replaces Nagios with SolarWinds Server & Application Monitor

Challenges

  • IT administration and management challenge that prompted you to purchase SolarWinds Server & Application Monitor:
    • Needed greater insight into performance metrics for troubleshooting
  • Purchased SolarWinds Server & Application Monitor to replace Nagios.

Use Case

  • Purchased Server & Application Monitor for the following key feature:
    • Out-of-the-box monitoring templates for multi-vendor applications
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • Linux
    • IIS
    • SQL Server

Results

  • Identifies and troubleshoots application issues 20-40% faster after deploying Server & Application Monitor.

Case Study: ALBtelecom Replaces Zenoss with SolarWinds Server & Application Monitor

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
    • Needed greater insight into performance metrics for troubleshooting
    • Too much manual effort and time spent on finding the root-cause of issues
  • Purchased SolarWinds Server & Application Monitor to replace Zenoss.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • Linux
    • SQL Server
    • Oracle

Results

  • Identifies and troubleshoots application issues 80-100% faster after deploying Server & Application Monitor.

Cari-Med Ltd. Replaces ManageEngine with SolarWinds Server & Application Monitor

“The user interface is much better to read and understand. The solution shows real time data. It integrates well with applications, servers, and network devices.”

“SolarWinds Server & Application Monitor solves real world problems by assisting with monitoring and being able to make strategic decisions. This is a great product for monitoring your network / application and server environment.”

Challenges

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Inability to identify why servers are running slow
    • Lack of visibility into application health and availability
  • Purchased SolarWinds Server & Application Monitor to replace ManageEngine Applications Manager.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Its out-of-the-box monitoring templates for multi-vendor applications
    • Its application dependency mapping with underlying infrastructure using AppStack™ dashboard
    • Its server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • SharePoint

Results

  • Identifies and troubleshoots application issues 80-100% faster after deploying Server & Application Monitor.
  • Saw a 60 -80% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in less than a month after buying Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Educational Institution Benefits from NOC View in SolarWinds Server & Application Monitor

“The NOC screen in SolarWinds Server & Application Monitor helps us pick up problems before they start to impact our users and customers.”

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Inability to identify why applications are running slow
    • Lack of visibility into application health and availability
    • Needed greater insight into performance metrics for troubleshooting
    • Too much manual effort and time spent on finding the root-cause of issues
    • Lack of centralized monitoring across multiple sites in the network
  • Used custom scripts and home-grown tools prior to purchasing SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor for the following key feature:
    • Its server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • Linux
    • SQL Server
    • Active Directory

Results

  • Identifies and troubleshoots application issues 80-100% faster after deploying Server & Application Monitor.

Case Study: IGATE Replaces HP SiteScope with SolarWinds Server & Application Monitor

“SolarWinds Server & Application Monitor is the best monitoring tool I have ever experienced. Go for it—best product and best technical support on earth.”

“We mostly have the web applications over IIS. The amount of in-depth monitoring available with Server & Application Monitor has really helped us to do proactive resolution.”

“We have an application which was consuming memory, and the applications team was not ready to accept the memory leakage. With the help of Server & Application Monitor, we were able to monitor worker process with ID. The average data we got after two weeks was enough to prove the memory leakage. Thanks to SolarWinds.”

Challenges

  • IT administration and management challenge that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
  • Replaced HP SiteScope with SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Deep application performance monitoring using AppInsight™ dashboard
    • Ability to modify or build new templates for custom application monitoring
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • Linux
    • IIS
    • SQL Server
    • Oracle
    • Active Directory

Results

  • Identifies and troubleshoots application issues 60-80% faster after deploying Server & Application Monitor.
  • Saw greater than 80% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 3-6 months after buying Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Kingston Healthcare Company Chooses SolarWinds Server & Application Monitor Over Nagios

“Every time that we have a location call in and say that they can’t reach the Internet or a network resource, we turn to Server & Application Monitor to begin troubleshooting. SolarWinds saves us so much time diagnosing problems found in our local network, as well as locations that are not close to our home office.”

“We did try to implement Nagios, but found it too difficult to get up and running quickly. SolarWinds was far more user-friendly.”

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Inability to identify why servers are running slow
    • Lack of visibility into application health and availability
    • Too much manual effort and time spent on finding the root-cause of issues
    • Lack of centralized monitoring across multiple sites in the network
  • Evaluated Nagios and found it difficult to get up and running. Chose SolarWinds Server & Application Monitor over Nagios.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Ability to modify or build new templates for custom application monitoring
    • Application dependency mapping with underlying infrastructure using AppStack™ dashboard
    • Server monitoring and IT asset inventory management
    • Integration with SolarWinds® IT management solutions
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • Linux
    • IIS
    • SQL Server
    • Active Directory
    • SharePoint

Results

  • Identifies and troubleshoots application issues 60-80% faster after deploying Server & Application Monitor.
  • Saw a 40-60% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 1-3 months after buying Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Server & Application Monitor Provides Proactive Problem Resolution for Zimplats Holdings

“SolarWinds Server & Application Monitor allows for proactive resolution of possible application downtime causing problems.”

Challenges

  • IT administration / management challenge that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of centralized monitoring across multiple sites in the network
  • Used custom scripts and home-grown tools before purchasing SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Server monitoring and IT asset inventory management
    • Integration with SolarWinds® IT management solutions
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • SQL Server

Results

  • Identifies and troubleshoots application issues 60 -80% faster after deploying Server & Application Monitor.
  • Saw greater than 80% decline in application and server downtime since they started using Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

MMM Group Limited Benefits from AppInsight Templates in Server & Application Monitor

“I am a big fan of the AppInsight templates, and appreciate having someone building something that makes my job easier.”

“We had an incident with a web server certificate that wasn’t automatically renewing. AppInsight for IIS gave us the time needed to correct the problem before it became an issue.”

“AppInsight templates are easy to configure and install. Without the AppInsight, I would miss key components in creating my own monitors.”

Challenges

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
    • Needed greater insight into performance metrics for troubleshooting
    • Too much manual effort and time spent on finding the root-cause of issues
  • Purchased SolarWinds Server & Application Monitor to replace Level Platforms.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Deep application performance monitoring using AppInsight™ dashboard
    • Out-of-the-box monitoring templates for multi-vendor applications
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • IIS
    • SQL Server
    • Active Directory

Results

  • Identifies and troubleshoots application issues 20-40% faster after deploying Server & Application Monitor.
  • Saw a 10-20% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 9 -12 months after buying Server & Application Monitor.

Logistik Unicorp Replaces WhatsUp Gold with SolarWinds for Application Monitoring

“The built-in templates in Server & Application Monitor have been very useful because I don’t have to create a component monitor by myself; everything is out of the box.”

“It is an easy to configure tool with high performance. This has helped me greatly in my day to day tasks.”

“It is the most complete tool I have used. I would say that it will make your job easier, no doubt.”

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Inability to identify why applications are running slow
    • Inability to identify why servers are running slow
    • Lack of visibility into application health and availability
    • Needed greater insight into performance metrics for troubleshooting
    • Too much manual effort and time spent on finding the root-cause of issues
  • Purchased SolarWinds Server & Application Monitor to replace Ipswitch WhatsUp Gold Application Performance Monitor.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • IIS
    • SQL Server
    • Dynamic AX

Results

  • Identifies and troubleshoots application issues 60 – 80% faster after deploying Server & Application Monitor.
  • Saw a 20 – 40% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 9 – 12 months after buying Server & Application Monitor.

Educational Institution Uses SolarWinds Server & Application Monitor for IIS Monitoring

“The in-depth dive into the IIS application pools gives a nice heads up. We were able to track down slow response time on web requests and IIS threads.
This is the solution to put your money into. The entire SolarWinds product line has greatly improved the insight into my network and server structures.
I have had zero issues with the usage or implementation of Server & Application Monitor.”

Challenges

  • IT Administration / Management challenges that prompted them to purchase SolarWinds Server & Application Monitor:
    • Inability to identify why applications are running slow
    • Inability to identify why servers are running slow
    • Lack of visibility into application health and availability
  • Used custom scripts and home-grown tools before purchasing SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Integration with SolarWinds IT management solutions
  • Applications primarily monitored using Server & Application Monitor:
    • IIS
    • SQL Server

Results

  • Identifies and troubleshoots application issues > 100% faster after deploying Server & Application Monitor.
  • Saw a 20 – 40% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in under a month after buying Server & Application Monitor.

Case Study:Toyo Tires Replaces Microsoft SCOM with SolarWinds Server & Application Monitor

“Server & Application Monitor is a very useful tool.”

Challenges

  • IT Administration / Management challenge that prompted you to purchase SolarWinds Server & Application Monitor:
    • Too much manual effort and time spent on finding the root-cause of issues
  • Purchased SolarWinds Server & Application Monitor to replace Microsoft System Center Operations Manager (SCOM).

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Server monitoring and IT asset inventory management
    • Integration with SolarWinds IT management solutions
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • IIS
    • SQL Server
    • Active Directory
    • SharePoint

Results

  • Identifies and troubleshoots application issues 60 – 80% faster after deploying Server & Application Monitor.
  • Saw a 40 – 60% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 9 – 12 months after buying Server & Application Monitor.

Case Study: The GBS Group Replaces Nagios with SolarWinds Server & Application Monitor

“Since I’m a visual person, the graphs, charts, and alerts in Server & Application Monitor were readily visible. We do a lot of monitoring of different types of equipment, and I found SolarWinds easy to setup and get going.”

“Server & Application Monitor is a more comprehensive and intuitive tool than others that I’ve used like Nagios.”

Challenges

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of centralized monitoring across multiple sites in the network
  • Purchased SolarWinds Server & Application Monitor to replace Nagios.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Ability to modify or build new templates for custom application monitoring
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • IIS
    • SQL Server

Results

  • Realized ROI in 1-3 months after buying Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Telekom Brunei Berhad Replaces ManageEngine with SolarWinds Server & Application Monitor

“When our production mail server node went down, the AppInsight for Exchange dashboard in Server & Application Monitor helped us find where the bottleneck was—in cluster or in the application. To handle your data center with ease and effectiveness, you should have SolarWinds.”

“SolarWinds makes it easy to detect the server and application errors in a vast environment, and makes it easy to troubleshoot by allowing us to see the bottlenecks visually. Application warnings are very useful to avoid latency, and the function of alerts for application monitoring is excellent.”

Challenges

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Inability to identify why applications and servers are running slow
    • Lack of visibility into application health and availability
    • Needed greater insight into performance metrics for troubleshooting
    • Too much manual effort and time spent on finding the root-cause of issues
    • Lack of centralized monitoring across multiple sites in the network
  • Used ManageEngine Applications Manager before replacing it with SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Deep application performance monitoring using AppInsight™ dashboard
    • Application dependency mapping with underlying infrastructure using AppStack™ dashboard
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • Linux
    • SQL Server
    • Oracle

Results

  • Identifies and troubleshoots application issues 60-80% faster after deploying Server & Application Monitor.
  • Saw a 60-80% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 3-6 months after buying Server & Application Monitor.

Ajman e-Government Replaces ManageEngine with SolarWinds Server & Application Monitor

“[SolarWinds Server & Application Monitor] is a very good software.”

Challenges

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Need for greater insight into performance metrics for troubleshooting
  • Purchased SolarWinds Server & Application Monitor to replace ManageEngine Applications Manager.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Its out-of-the-box monitoring templates for multi-vendor applications
  • Applications primarily monitored using Server & Application Monitor:
    • Windows

Results

  • Identifies and troubleshoots application issues 80 – 100% faster after deploying Server & Application Monitor.
  • Realized ROI in less than a month after buying Server & Application Monitor.
  • Saw a > 80% decline in application and server downtime since they started using Server & Application Monitor.

Case Study: S&P 500 Industrial Manufacturing Company Replaces IBM Tivoli with SolarWinds

“We had a user group complaining about starting an application and the slow performance. Using SolarWinds Server & Application Monitor, I found a highly executed database query that averaged 113,000 ms, which I was able to tune down to 47 ms greatly improving database and application performance.”

“I like having a central focus for where to go to monitor my databases and applications, and SolarWinds delivers just that.”

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
    • Need for greater insight into performance metrics for troubleshooting
    • Lack of centralized monitoring across multiple sites in the network
  • Used IBM Tivoli before replacing it with SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor to have a single, unified solution to monitor all environments.
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • IIS
    • SQL Server
    • Oracle
    • AIX

Results

  • Able to identify and troubleshoot application issues 40 – 60% faster after deploying Server & Application Monitor.

Case Study: Large Enterprise Industrial Manufacturing Company

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Slow or degraded virtual application/server performance
    • Capacity Planning
    • Current virtualization management tool did not meet expectations

Use Case

  • Manages 500-1000 VMs with SolarWinds VMAN.

Results

  • Reduced downtime by 25-50% with SolarWinds Virtualization Manager (VMAN).
  • Decreased time spent troubleshooting virtual performance issues by 25-50% with SolarWinds VMAN.
  • Increased VM team productivity by 25-50% since deploying SolarWinds VMAN.
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 25-50%
    • memory: 25-50%
    • storage: 25-50%
  • Was not able to delay a hardware or software purchase with SolarWinds VMAN.
  • Saw value in 1-4 weeks after deploying SolarWinds VMAN.
  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Integration with other SolarWinds products

Case Study: Educational Institution

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Unable to be proactive in performance optimization
    • Capacity Planning
    • Currently don’t have a monitoring tool

Use Case

  • Manages >1000 VMs with SolarWinds VMAN.

Results

  • Reduced downtime by >75% with SolarWinds Virtualization Manager (VMAN).
  • Decreased time spent troubleshooting virtual performance issues by 25-50% with SolarWinds VMAN.
  • Increased VM team productivity by 25-50% since deploying SolarWinds VMAN.
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 10-25%
    • memory: 10-25%
    • storage: 10-25%
  • Was not able to delay a hardware or software purchase with SolarWinds VMAN.
  • Saw value in 1-4 weeks after deploying SolarWinds VMAN.
  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Price
    • Integration with other SolarWinds products
    • Alerting/Reporting

Case Study: Randall Reilly Publishing

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Unable to be proactive in performance optimization
    • Capacity Planning
    • Current virtualization management tool did not meet expectations

Use Case

  • Manages 101-250 VMs with SolarWinds VMAN.

Results

  • Reduced downtime by 10-25% with SolarWinds Virtualization Manager (VMAN).
  • Decreased time spent troubleshooting virtual performance issues by 25-50% with SolarWinds VMAN.
  • Increased VM team productivity by 10-25% since deploying SolarWinds VMAN.
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 25-50%
    • Memory: 10-25%
    • Storage: 10-25%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.
  • Saw value in 1-3 months after deploying SolarWinds VMAN.
  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Price
    • Integration with other SolarWinds products
    • Alerting/Reporting
    • Sprawl/Recommendations

Case Study: Large Enterprise Media & Entertainment Company

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Slow or degraded virtual application/server performance
    • Unable to be proactive in performance optimization
    • Capacity Planning
    • Currently don’t have a monitoring tool

Use Case

  • Manages <100 VMs with SolarWinds VMAN.

Results

  • Reduced downtime by 50-75% with SolarWinds Virtualization Manager (VMAN).
  • Decreased time spent troubleshooting virtual performance issues by 50-75% with SolarWinds VMAN.
  • Increased VM team productivity by 50-75% since deploying SolarWinds VMAN.
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 25-50%
    • memory: 25-50%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.
  • Saw value in 1-4 weeks after deploying SolarWinds VMAN.
  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Integration with other SolarWinds products
    • Alerting/Reporting
    • Sprawl/Recommendations

Case Study: Samuel Roberts Noble Foundation

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Slow or degraded virtual application/server performance
    • Unable to be proactive in performance optimization
    • Capacity Planning

Use Case

  • Manages 101-250 VMs with SolarWinds VMAN.

Results

  • Reduced downtime by >75% with SolarWinds Virtualization Manager (VMAN).
  • Decreased time spent troubleshooting virtual performance issues by > 75% with SolarWinds VMAN.
  • Increased VM team productivity by 50-75% since deploying SolarWinds VMAN.
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 10-25%
    • memory: 50-75%
    • storage: 50-75%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.
  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Integration with other SolarWinds products
    • Alerting/Reporting

Case Study: Toyota Financial Services (Uk) Ltd

Challenges

  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Application/Server downtime
    • Unable to be proactive in performance optimization
    • Capacity Planning
    • Currently don’t have a monitoring tool

Use Case

  • Manages 101-250 VMs with SolarWinds VMAN.

Results

  • Reduced downtime by 10-25% with SolarWinds Virtualization Manager (VMAN).
  • Decreased time spent troubleshooting virtual performance issues by 50-75% with SolarWinds VMAN.
  • Increased VM team productivity by 25-50% since deploying SolarWinds VMAN.
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 10-25%
    • memory: 10-25%
    • storage: 10-25%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.
  • Saw value in 3-6 months after deploying SolarWinds VMAN.
  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Price
    • Integration with other SolarWinds products
    • Alerting/Reporting
    • Did not shop for other tools



More Research on SolarWinds System Management