TechValidate Research on SolarWinds System Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds System Management. TechValidate stands behind the authenticity of all published data. Learn more »



653 Customers Surveyed

5,114 Data Points Collected

84 Published TechFacts

17 Published Charts

56 Published Case Studies



Selected Research Highlights


SolarWinds Server & Application Monitor Detects SharePoint Problem Caused Due to IIS

SharePoint web portal wouldn’t launch. Checking on Server & Application Monitor led me to identifying where the issue was and that was the IIS server. I restarted IIS, and the SharePoint application was able to run.

After deploying SolarWinds, identifying and troubleshooting application issues has become over 100% faster.

Hezekiah Omulo, IT/Systems Administrator, Kemri - Wellcome Trust Research Programme

Troubleshoot Application Issues Faster with SolarWinds Server & Application Monitor

After deploying Server & Application Monitor, how much faster are you able to identify and troubleshoot application issues?

Over 100% faster: 7%
80 - 100% faster: 20%
60 - 80% faster: 36%
40 - 60% faster: 24%
20 - 40% faster: 8%
10 - 20% faster: 4%
< 10% faster: 1%

AppInsight Templates in Server & Application Monitor Take The Guesswork Out of Monitoring

The AppInsight templates are very useful. As a system administrator, we don’t always know what type of metrics we should be monitoring and SolarWinds AppInsight templates take the guesswork out of monitoring things like SQL and IIS.

Chris Guerrero, Technician III, King Jesus Ministries

Case Study: Educational Institution

“Troubleshooting is easy [with SolarWinds® Server & Application Monitor].”

Challenges

The University did not have a monitoring solution prior to using SolarWinds® Server & Application Monitor and lacked visibility to the performance of their custom applications.

Use Case

The University uses SolarWinds® Server & Application Monitor to get visibility to Active Directory, Hyper-V, VMware, and physical server performance.

Results

The University is able to identify and troubleshoot application performance issues 60 – 80% faster with SolarWinds® Server & Application Monitor.

Case Study: IGATE Replaces HP SiteScope with SolarWinds Server & Application Monitor

“SolarWinds Server & Application Monitor is the best monitoring tool I have ever experienced. Go for it—best product and best technical support on earth.”

“We mostly have the web applications over IIS. The amount of in-depth monitoring available with Server & Application Monitor has really helped us to do proactive resolution.”

“We have an application which was consuming memory, and the applications team was not ready to accept the memory leakage. With the help of Server & Application Monitor, we were able to monitor worker process with ID. The average data we got after two weeks was enough to prove the memory leakage. Thanks to SolarWinds.”

Challenges

  • IT administration and management challenge that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
  • Replaced HP SiteScope with SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Deep application performance monitoring using AppInsight™ dashboard
    • Ability to modify or build new templates for custom application monitoring
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • Linux
    • IIS
    • SQL Server
    • Oracle
    • Active Directory

Results

  • Identifies and troubleshoots application issues 60-80% faster after deploying Server & Application Monitor.
  • Saw greater than 80% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 3-6 months after buying Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Minimize Downtime using SolarWinds Server & Application Monitor

What percentage has application and server downtime declined since you started using Server & Application Monitor?

More than 80%: 12%
60 - 80%: 10%
40 - 60%: 27%
20 - 40%: 23%
10 - 20%: 16%
Less than 10%: 13%


More to Explore



About SolarWinds System Management

SolarWinds delivers powerful, affordable, and easy-to-use application, server, virtualization and storage monitoring software to help you get complete visibility of your systems infrastructure, and stay ahead of downtime and performance issues.

SolarWinds System Management Website   SolarWinds Website