Original Research on SolarWinds monitoring software

SolarWinds monitoring software Case Study

The Philippine Stock Exchange

Introduction

This case study of The Philippine Stock Exchange is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“SolarWinds provides us with 24/7 monitoring via email and SMS. The system is proactive, so I no longer need to be concerned about surprise outages or downtime. They’ve made my job worry-free.”

“SolarWinds is the easiest IT monitoring and management tool I’ve tried. It has a wide range of tools to choose from depending on one’s requirement. It is easy to use and manage, and it has the best GUI.”

“The TAC engineers are skilled & proficient and can help resolve any issues immediately.”

Challenges

The business challenges that led the Stock Exchange to evaluate and ultimately select SolarWinds monitoring software were:

A need for an affordable solution that fit within a budget
Fast time to deployment
Need to show the management team what they need to know and allow them to quickly solve problems
A flexible, intuitive user interface that could be customize based on their priorities
24×7 Technical Support
Single pane of glass dashboard that allows them to troubleshoot problems quickly without having to question data integrity
In-depth features to get a better perspective of their IT environment

Use Case

The Stock Exchange uses SolarWinds to monitor the following technologies for them:

Network performance
Network device configuration
Network traffic, QoS and performance
Physical and virtual server health and performance
Applications and Database uptime, performance and health
Storage arrays capacity and performance

Results

After deploying SolarWinds monitoring software, The Philippine Stock Exchange:

Has improved their ability to identify and troubleshoot application performance issues by 80 – 100% .

Is saving between $20,000 – $50,000 annually on labor, software, maintenance, and admin costs by using SolarWinds products when compared to their previous solution.

SolarWinds monitoring software Case Study

Tabcorp Holdings

Introduction

This case study of Tabcorp Holdings is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“We used to have ManageEngine as our main monitoring tool. We switched to SolarWinds because all the modules are available in one interface.”

“The dashboard on a large screen in our area shows the management walking past a snapshot of the current situation and provides confidence the network is being looked after.”

“The biggest advantage for us is the ability to have all modules in the one GUI. This is a big winner for us.”

Challenges

The business challenges that led Tabcorp Holdings to evaluate and ultimately select SolarWinds monitoring software were:

A requirement to show their management team what they need to know and allow them to solve problems
A single pane of glass dashboard that enables them to troubleshoot problems quickly without having to question data integrity
In-depth features allowing them to get a better perspective of their IT environment

Use Case

Tabcorp Holdings considered two monitoring tools before purchasing SolarWinds:

Manage Engine
Nagios®

They ultimately decided to purchase SolarWinds and now use the solution to monitor the following technologies:

Network performance
Network device configuration
Network traffic, QoS and performance
Physical and virtual server health and performance
Applications and Database uptime, performance and health

Results

Since deploying SolarWinds monitoring software, Tabcorp Holdings:

Has improved their ability to identify and troubleshoot application performance issues by 40 – 60%.

Is able to save up $10,000 annually on labor, software, maintenance, and admin costs by using SolarWinds products when compared to their previous solution.

SolarWinds monitoring software Customer Testimonial

We used to have ManageEngine as our main monitoring tool. We switched to SolarWinds because all the modules are available in the one interface.

— Jason Ide, IT Manager, Tabcorp Holdings Limited

SolarWinds monitoring software Customer Testimonial

Other tools are either too costly or with limited functionality. SolarWinds is just the right value for money with the required features and the added advantage of ease of deployment and it provides a quick ROI.

— Professional Services/Consulting, Global 500 Computer Services Company

SolarWinds monitoring software Customer Research

More Users Choose SolarWinds for its Flexible, Intuitive & Customizable Interface

Please describe the primary reason you chose SolarWinds over other monitoring software:

UI is flexible and intuitive, I get to customize it based on my priorities	52%
Shows my management team what they wish to know and allows me to solve problems	50%
It is affordable, fits with our budget	42%
Single pane of glass dashboard allows me to troubleshoot problems quickly without having to question data integrity	42%
In-depth features allows me to get a better perspective of my IT environment	40%
It is up and running in no time	36%
SolarWinds is backed by 24x7 Technical Support and I can call them anytime of the day to get help	36%
Reporting was such a chore with the previous tool, I wasted a lot of time on it	35%
My in-country folks are able to comprehend and use the software easily	13%
Other	5%

SolarWinds monitoring software Customer Research

Half of Companies in Asia Saw a Minimum 80% Improvement in their Ability to Troubleshoot with SolarWinds

After deploying SolarWinds, I am now able to identify and troubleshoot application performance issues:

Over 100% faster: 7%

80 - 100% faster: 42%

60 - 80% faster: 31%

40 - 60% faster: 14%

20 - 40% faster: 5%

TechValidate Research on SolarWinds monitoring software

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds monitoring software. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

The Philippine Stock Exchange

Introduction

Challenges

Use Case

Results

Company Profile

Tabcorp Holdings

Introduction

Challenges

Use Case

Results

Company Profile

More Users Choose SolarWinds for its Flexible, Intuitive & Customizable Interface

Half of Companies in Asia Saw a Minimum 80% Improvement in their Ability to Troubleshoot with SolarWinds

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