TechValidate Research on SolarWinds monitoring software

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SolarWinds monitoring software Case Study

Tabcorp Holdings

Introduction

This case study of Tabcorp Holdings is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

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“We used to have ManageEngine as our main monitoring tool. We switched to SolarWinds because all the modules are available in one interface.”

“The dashboard on a large screen in our area shows the management walking past a snapshot of the current situation and provides confidence the network is being looked after.”

“The biggest advantage for us is the ability to have all modules in the one GUI. This is a big winner for us.”

Challenges

The business challenges that led Tabcorp Holdings to evaluate and ultimately select SolarWinds monitoring software were:

  • A requirement to show their management team what they need to know and allow them to solve problems
  • A single pane of glass dashboard that enables them to troubleshoot problems quickly without having to question data integrity
  • In-depth features allowing them to get a better perspective of their IT environment

Use Case

Tabcorp Holdings considered two monitoring tools before purchasing SolarWinds:

  • Manage Engine
  • Nagios®

They ultimately decided to purchase SolarWinds and now use the solution to monitor the following technologies:

  • Network performance
  • Network device configuration
  • Network traffic, QoS and performance
  • Physical and virtual server health and performance
  • Applications and Database uptime, performance and health

Results

Since deploying SolarWinds monitoring software, Tabcorp Holdings:

  • Has improved their ability to identify and troubleshoot application performance issues by 40 – 60%.
  • Is able to save up $10,000 annually on labor, software, maintenance, and admin costs by using SolarWinds products when compared to their previous solution.

Company Profile

Company:
Tabcorp Holdings

Company Size:
Small Business

Industry:
Hospitality

Source: Jason Ide, IT Manager, Tabcorp Holdings
Validated
  Published: Oct. 28, 2016   TVID: 1CE-80E-512




About This Data

This data was sourced directly from verified users of SolarWinds monitoring software by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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