Original Research on Emburse

Emburse Customer Fact

With this many hours of time savings, they don’t want the competition to know…

A medium enterprise legal company in Australia said their finance team has saved 10-40 hours per month using Emburse.

Emburse Customer Research

Faster invoice processing with Emburse

How long does it take to process an invoice (from receipt to ready-to-pay)?

1-5 days: 67%

6-10 days: 25%

11-20 days: 5%

21-30 days: 3%

Emburse Case Study

Medium Enterprise Construction Company

Introduction

This case study of a medium enterprise construction company is based on an October 2022 survey of Emburse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Emburse helps us to automate manual tasks and optimize company spend.”

“Our finance team has been able to reallocate expense management resources, enabling employees to focus on more strategic priorities.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Emburse:

The business challenge(s) that led them to evaluate and ultimately select Emburse:
- Poor control over employee spend
- No visibility into corporate card reconciliation
- Data errors with manual data entry process
- Lack of corporate card program control and features (card limits, issuance, virtual cards, etc.)
- Lack of data and reports to help drive insights to improve business impact
- Need for digital records and tracking
- Lack of expense policy enforcement
The other solutions they evaluated before selecting Emburse:
- Expensify
The other expense solutions their organization has used prior to Emburse:
- Expensify

Use Case

The key features and functionalities of Emburse that the surveyed company uses:

The Emburse Expense product(s) they currently use:
- Emburse Certify
Level of satisfaction with Emburse in the following areas:
- Ability to reduce errors caused by manual data entry: very satisfied
- Visibility into spend: very satisfied
- Ability to make data-driven decisions and contribute to business KPIs: very satisfied
- Ability to improve the timeliness and efficiency of expense submissions and reimbursements process: very satisfied
- Time savings by automating manual tasks: very satisfied
- Ability to provide better oversight into costs and expenses: very satisfied
- Compliance of expense policies: very satisfied
- Digital records and workflow tracking: very satisfied
- Efficiency of finance team operations: very satisfied
The Emburse capabilities they find most valuable:
- Expense report creation speed
- Receipt capture
- Ease of use
- Mobile app
- Analytics

Results

The surveyed company achieved the following results with Emburse:

The rating of the following capabilities compared to the competition/previous solutions:
- Policy control: better
- Expense report creation speed: better
- Credit card reconciliation: better
- System reliability: better
- Analytics: better
- Support and training: better
- Mobile capabilities: better
- Expense routing and workflows: better
Emburse has helped them achieve the following:
- Saving finance teams time so they can focus on more meaningful and strategic work
- Increasing company expense policy compliance
- Better enablement of remote work with cloud-based, paperless solutions
- Having more visibility to employee spend
How much time per month their finance team saved using Emburse: 5-10 hours
Enforcing their expense policies through Emburse has saved them the following percentage of employee spend annually: 5-10%
Their company saw a return on investment in: 2 weeks – 8 weeks

Emburse Customer Satisfaction Rating

Simple to Use

An HR individual at a legal company would be very likely to recommend Emburse for this reason:

Emburse Customer Research

Top Spend Management Challenges for Construction Companies

What was the business challenge(s) that led you to evaluate and ultimately select Emburse:

Need for more timely submission of reimbursable expenses	59%
Need for digital records and tracking	57%
Data errors with manual data entry process	30%

Emburse Case Study

Emburse provided this Healthcare organization what they call a “best-in-class” solution

Introduction

This case study of a medium enterprise healthcare company is based on a September 2022 survey of Emburse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Emburse helps us to automate manual tasks and optimize company spend.”

“Our finance team has been able to reallocate expense management resources, enabling employees to focus on more strategic priorities.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Emburse:

The business challenge(s) that led them to evaluate and ultimately select Emburse:
- Data errors with manual data entry process
- Lack of data and reports to help drive insights to improve business impact
- Need for digital records and tracking
The other solutions they evaluated before selecting Emburse:
- Concur
The other expense solutions their organization has used prior to Emburse:
- Concur

Use Case

The key features and functionalities of Emburse that the surveyed company uses:

The Emburse Expense product(s) they currently use:
- Emburse Chrome River
Level of satisfaction with Emburse in the following areas:
- Ability to reduce errors caused by manual data entry: extremely satisfied
- Visibility into spend: extremely satisfied
- Ability to make data-driven decisions and contribute to business KPIs: extremely satisfied
- Ability to improve the timeliness and efficiency of expense submissions and reimbursements process: extremely satisfied
- Time savings by automating manual tasks: extremely satisfied
- Ability to provide better oversight into costs and expenses: extremely satisfied
- Compliance of expense policies: extremely satisfied
- Digital records and workflow tracking: extremely satisfied
- Efficiency of finance team operations: extremely satisfied
The Emburse capabilities they find most valuable:
- Expense report creation speed
- Receipt capture
- Ease of use
- Analytics

Results

The surveyed company achieved the following results with Emburse:

The rating of the following capabilities compared to the competition/previous solutions:
- Policy control: best-in-class
- Expense report creation speed: best-in-class
- System reliability: best-in-class
- Analytics: best-in-class
- Support and training: best-in-class
- Mobile capabilities: best-in-class
- Expense routing and workflows: best-in-class
Emburse has helped them achieve the following:
- Increasing company expense policy compliance
- Better enablement of remote work with cloud-based, paperless solutions
- Having more visibility to employee spend
How much time per month their finance team saved using Emburse: 1-5 hours
Enforcing their expense policies through Emburse has saved them the following percentage of employee spend annually: 5-10%
Their company saw a return on investment in: 2 weeks – 8 weeks

TechValidate Research on Emburse

These pages present data that TechValidate has sourced via direct research with verified customers and users of Emburse. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

With this many hours of time savings, they don’t want the competition to know…

Faster invoice processing with Emburse

Medium Enterprise Construction Company

Introduction

Challenges

Use Case

Results

Company Profile

Simple to Use

Top Spend Management Challenges for Construction Companies

Emburse provided this Healthcare organization what they call a “best-in-class” solution

Introduction

Challenges

Use Case

Results

Company Profile

More to Explore