TechValidate Research on Confluence

These pages present data that TechValidate has sourced via direct research with verified customers and users of Confluence. TechValidate stands behind the authenticity of all published data. Learn more »



1,914 Customers Surveyed

17,879 Data Points Collected

94 Published TechFacts

17 Published Charts



Selected Research Highlights


Confluence Customer Research

What industry are you in?

Aerospace: 1%
Automotive & Aviation: 2%
Consulting: 9%
Consumer Goods: 2%
Education: 5%
Energy & Utilities: 1%
Financial Services: 7%
Government: 1%
Healthcare: 5%
Internet & Software: 38%
Life Sciences: 1%
Manufacturing: 2%
Media & Entertainment: 4%
Non-profit: 2%
Real Estate & Construction: 1%
Retail: 3%
Telecommunications: 2%
Other: 13%

Atlassian Customer Testimonial

“Confluence is perfect for creating beautiful documentation for projects, assignments, and blogs.”

Martyn Conkling, Administrative Director, Bay Valley Tech Code Academy

Confluence Customer Testimonial

People take less time to explain things because they can just send us a Confluence page.

Accounting Manager, Medium Enterprise Consumer Products Company

Confluence Customer Research

How much do you value or use the following feature sets in Confluence?

Most valued Highly valued Somewhat valued Least valued Not valued

Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app)
Security & compliance (page and space permissions, anonymous access)
Navigation (activity feed, search, page tree)
Customization (macros, tables, panels, status)
Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links)
Templates (Atlassian templates, create your own template)
Smarts (analytics, page insights)
Visual expression (emojis, reactions, header images, gifs)


More to Explore