TechValidate Research on Broadcom NetOps

2 Charts


NetOps Customer Research

What were the most prominent benefits you realized from your investment in DX NetOps or AppNeta?
Faster and more accurate network issue detection and remediation
64%
Improved network operations efficiency
57%
Full visibility into managed and unmanaged networks
57%
Improved end-user and employee experience
29%
Revenue (gained/protection) from downtime avoidance
21%
Reduced cost (network monitoring tools, overhead)
14%
Time and cost savings from faster service ticket resolution
14%

NetOps Customer Research

What network operations (NetOps) challenges were you looking to solve by investing in DX NetOps or AppNeta?

I needed to be able to respond to network and user experience issues faster
71%
I needed to improve root cause analysis, isolation and resolution (MTTD, MTTR)
64%
I needed to gain end-to-end network visibility (from the client to the cloud)
57%
I needed to reduce if not eliminate blind spots in unmanaged/3rd party networks
36%
I wanted to reduce network mean-time-to-innocence (MTTI), empowering the right teams (server, app, ISP/3rd party provide
36%
I needed to consolidate/reduce multiple network monitoring tools
36%
I wanted to reduce SD-WAN monitoring and validation complexity
21%



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