TechValidate Research on Broadcom NetOps

These pages present data that TechValidate has sourced via direct research with verified customers and users of Broadcom NetOps. TechValidate stands behind the authenticity of all published data. Learn more »



36 Published TechFacts

2 Published Charts

4 Published Case Studies



Selected Research Highlights


NetOps Case Study

Fortune 500 Financial Services Company

Introduction

This case study of a Fortune 500 financial services company is based on a November 2023 survey of NetOps customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It allows our Network Operations team to manage a large network environment more easily than it would without the solution. The product brings a lot of information together about the network devices and interconnectivity and saves the engineer from having to log into individual devices and run commands to get the same information.”

“The tool gives us a lot of information about the health and performance of our network in a single solution.”

“Our organization uses DX NetOps to monitor the health and performance of our very large network.”

Challenges

What network operations (NetOps) challenges were you looking to solve by investing in DX NetOps?

  • I needed to gain end-to-end network visibility
  • I needed to improve root cause analysis, isolation, and resolution (MTTD, MTTR)
  • I needed to be able to respond to network issues faster

What other vendors did you consider before selecting DX NetOps?

  • None. We’ve had this product in place as long as I have been with the company

Use Case

They use DX NetOps for network health and performance monitoring

Results

Satisfaction with the following DX NetOps features:

  • End-to-end coverage: unified portal/platform, delivering full visibility across managed and unmanaged networks: Satisfied
  • Rapid and accurate isolation: network suppression, reducing alarm noise while diagnosing and resolving issues faster: Satisfied
  • Proactive insights: prediction of trends to improve decision-making and avoid serious network problems: Satisfied

Reported that now that they have DX NetOps, their confidence in gaining end-to-end visibility has improved.

NetOps Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on a November 2023 survey of NetOps customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

What network operations (NetOps) challenges were you looking to solve by investing in DX NetOps or AppNeta?

  • Device monitoring

Use Case

The key features and functionalities of NetOps that the surveyed company uses:

  • They use DX NetOps.

Results

Satisfaction with the following DX NetOps features:

  • End-to-end coverage: unified portal/platform, delivering full visibility across managed and unmanaged networks: Extremely Satisfied
  • Rapid and accurate isolation: network suppression, reducing alarm noise while diagnosing and resolving issues faster: Extremely Satisfied
  • Proactive insights: prediction of trends to improve decision making and avoid serious network problems: Extremely Satisfied
  • Tame complexity: Scale-up monitoring, supporting large SDx env., isolating network issues with less manual efforts: Extremely Satisfied
  • Operational consistency: Reduce risk of change, using BGP path and device configuration change tracking: Extremely Satisfied

Reported that now that they have DX NetOps, their confidence in gaining end-to-end visibility (from the edge to the cloud) has improved.

NetOps Customer Research

What were the most prominent benefits you realized from your investment in DX NetOps or AppNeta?
Faster and more accurate network issue detection and remediation
64%
Improved network operations efficiency
57%
Full visibility into managed and unmanaged networks
57%
Improved end-user and employee experience
29%
Revenue (gained/protection) from downtime avoidance
21%
Reduced cost (network monitoring tools, overhead)
14%
Time and cost savings from faster service ticket resolution
14%

NetOps Customer Fact

A medium enterprise computer software company is extremely satisfied with how DX NetOps or AppNeta can help tame network complexity with capabilities like high-scale monitoring across multi-vendor/multi-cloud environments supporting large SDx deployments, and rapid and accurate isolation of network issues with less manual efforts.

NetOps Customer Fact

When asked what the most prominent benefits they realized from their investment in DX NetOps or AppNeta were, a Fortune 500 retail company said they gained improved network operations efficiency, faster and more accurate network issue detection and remediation, and time and cost savings from faster service ticket resolution.

NetOps Customer Research

What network operations (NetOps) challenges were you looking to solve by investing in DX NetOps or AppNeta?

I needed to be able to respond to network and user experience issues faster
71%
I needed to improve root cause analysis, isolation and resolution (MTTD, MTTR)
64%
I needed to gain end-to-end network visibility (from the client to the cloud)
57%
I needed to reduce if not eliminate blind spots in unmanaged/3rd party networks
36%
I wanted to reduce network mean-time-to-innocence (MTTI), empowering the right teams (server, app, ISP/3rd party provide
36%
I needed to consolidate/reduce multiple network monitoring tools
36%
I wanted to reduce SD-WAN monitoring and validation complexity
21%


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About Broadcom NetOps

NetOps by Broadcom offers a robust set of network observability and management capabilities. With these capabilities, teams can optimize network operations, accelerate network transformations, and enhance connected experiences. The solution equips users with a unified view of traditional networks as well as modern, software-defined and multi-cloud environments. The solution delivers the rapid scalability needed to support the network transformation initiatives of the largest global enterprises.

Broadcom NetOps Website   Broadcom Website