Pragmatic Institute McKesson Technology Solutions

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Pragmatic Institute Case Study

McKesson Technology Solutions

Introduction

This case study of McKesson Technology Solutions is based on a February 2017 survey of Pragmatic Institute customers by TechValidate, a 3rd-party research service.

“Helps the product manager understand their job and encourages them to look first to their markets as opposed to their internal teams.”

“Increased job satisfaction within product management function.”

Challenges

Took training courses from Pragmatic Institute in order to:
- Increase strategic focus
- Improve time to market
- Address competitive pressure
Prior to training, McKesson Technology Solutions was experiencing:
- Roadmaps that were guided by opinions and not market facts: Very often
- Delivered features weren’t being used by customers: Very often

Use Case

McKesson Technology Solutions employees have taken the following training courses:
- Foundations
- Focus
- Launch
The entire product management team attended the Pragmatic Institute training.
McKesson has offered Pragmatic Institute training to its employees for 6+ years.

Results

Pragmatic Institute training has helped McKesson Technology Solutions:
- Gain a better understanding of product roles within their organization
- Increase confidence in the roadmap
Quantifiable results since taking Pragmatic Institute training are estimated at:
- Improved their understanding of the market and its relevant problems: 25-49%

TechValidate Research on Pragmatic Institute

McKesson Technology Solutions

Introduction

Challenges

Use Case

Results

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