PitchBook Customer Research
How would you rate PitchBook’s onboarding experience?
|
33%
|
|
|
14%
|
|
|
33%
|
|
|
8%
|
|
|
6%
|
|
|
3%
|
|
|
1%
|
|
|
0%
|
|
|
0%
|
|
|
0%
|
PitchBook Customer Research
How would you rate PitchBook’s onboarding experience?
|
33%
|
|
|
14%
|
|
|
33%
|
|
|
8%
|
|
|
6%
|
|
|
3%
|
|
|
1%
|
|
|
0%
|
|
|
0%
|
|
|
0%
|
This data was sourced directly from verified users of PitchBook by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
Statements from the following verified business professionals were used to create this chart:
Title | Company Size | Industry | Response | |
---|---|---|---|---|
Private Equity | Small Business | Financial Services | What did you find most beneficial about the onboarding experience? "Training session" What features or data sets were you hoping to find in PitchBook that you have not seen in the platform? "%called in the custom benchmarks" |
|
Corporate General | Small Business | Food | What did you find most beneficial about the onboarding experience? "Individual training seeking to understand our needs and use of the tool." What features or data sets were you hoping to find in PitchBook that you have not seen in the platform? "None." |
|
Venture Capital | Small Business | Professional Services | ||
Startup | Small Business | Financial Services | What did you find most beneficial about the onboarding experience? "team where very helpful" What features or data sets were you hoping to find in PitchBook that you have not seen in the platform? "Smaller Companies - Endole has more data that Pitchbook for the UK." |
|
Other | Medium Enterprise | Media & Entertainment | What did you find most beneficial about the onboarding experience? "Getting to grips with the basics." What features or data sets were you hoping to find in PitchBook that you have not seen in the platform? "Still researching this, ad spend and media agency affiliation would be great." |
|
Venture Capital | Small Business | Transportation Services | ||
Corporate General | Large Enterprise | Transportation Services | ||
Venture Capital | Small Business | Financial Services | ||
I-bank/Intermediary | Large Enterprise | Banking | What did you find most beneficial about the onboarding experience? "I did not take the time to learn in the beginning so a recurring onboarding opportunity would be great." |
|
Other | Educational Institution | Educational Institution | What did you find most beneficial about the onboarding experience? "Some of the helpful trainers who give correct information. The trainers who gave some incorrect information were also quick to acknowledge it and reasonably compensated us for the lost time and effort." What features or data sets were you hoping to find in PitchBook that you have not seen in the platform? "detailed investment process of various companies in a broad range of industries" |