TechValidate Research on Rapid7


Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Critical Software

Introduction

This case study of Criticalsoftware is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Too many false positive alerts from current detection tools; too much noise
  • Lacking SOC efficiency around detection and response

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Compliance Reporting
  • Investigations and Incident Response

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightIDR, they stated that they were able to reduce:

  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%




About This Data

This data was sourced directly from verified users of Rapid7 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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