TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Mercy Hospital – Iowa

Introduction

This case study of Mercy Hospital is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I believe in the concepts, the principles, and I have seen this training work effectively countless times.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“This training has made a difference for our staff, and ultimately our patients, in terms of improved listening skills, which are often what so many of our patients need. Someone to listen.”

Challenges

Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.

Environment

Categorizes their healthcare environment as medical/surgical.

Results

  • Reduced challenging/disruptive behaviors by 20—29% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 25—49% since implementing CPI training.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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