Rapid7 Rapid7 InsightIDR Customer Case Study: Journal

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Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Customer Case Study: Journal

Introduction

This case study of Journal is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR took us from Zero to Hero and enabled our passing a SOC 2, Type 1 audit the following year.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

Difficulty identifying cyber security threats on endpoints
Lacking SOC efficiency around detection and response
Dealing with many blind spots across our environment
Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

User Behavior Analytics (UBA)
Curated Threat Intelligence and Detections
Endpoint Detection and Response (EDR)
Cloud Monitoring and Detections
Centralized Log Management
Compliance Reporting

They have deployed the Rapid7 Insight Agent across 100% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

Improved endpoint visibility
Accelerated detection of targeted or compromised assets
Accelerated time to contain threats on the endpoint

Results

The surveyed company agreed that Rapid7 InsightIDR helped them to:

Level up and advance security program
Spend more time on training and advancing security skills
Spend more time on innovative work / special projects
Greatly improve team efficiency
Reduce team burnout
Improve work-life balance
Improve employee retention

Since adopting InsightIDR they stated that they were able to reduce:

Team time to address an incident by 50% or more
Mean time to respond (MTTR) by 50% or more
Mean time to resolution or containment (MTTC) by 50% or more
Employee downtime as a result of incidents by 50% or more
Occurrence of false positives by 50% or more

TechValidate Research on Rapid7

Rapid7 InsightIDR Customer Case Study: Journal

Introduction

Challenges

Use Case

Results

Company Profile

About Rapid7 InsightIDR

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