Introduction
This case study of Cater Nation is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service.
Tango Card Case Study
This case study of Cater Nation is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service.
“Customer goes to our legacy rewards platform, they click a redeem rewards link, click the button for the reward they want (and have the reward currency for), verify their information including inputting the email address they want the reward sent to and submit. Every 5 minutes we rake off all redemption requests and call the Tango API which then emails the customer their reward. Works great.”
“We were having to send out electronic rewards manually, including a lot of physical American Express cards. It was time consuming. The only upside was we did benefit from some breakage.”
The business challenges that led the profiled company to evaluate and ultimately select Tango Card:
The key features and functionalities of Tango Card that the surveyed company uses:
The surveyed company achieved the following results with Tango Card:
This data was sourced directly from verified users of Tango Card by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.