TechValidate Research on BlueJeans by Verizon

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BlueJeans Network Case Study

State & Local Government

Introduction

This case study of a state & local government is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

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“BlueJeans has reduced travel costs and has brought the ability for residents of our seven juvenile facilities to talk with family members who are unable to travel due to cost or physical hardship.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • The need to reduce travel expenditures
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Teleconference with Seattle’s Childrens Hospital showcased ease of use with different endpoints and devices

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Polycom
  • Increased video conferencing by <20% (less than 20% increase in videoconferencing usage) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Reduction in travel/budget
    • Increased number of endpoints supported with available resources
    • Increased options for having residents in 7 facilites teleconference with family who cannot travel

Organization Profile

The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Organization Size:
State & Local

Industry:
Government

About BlueJeans Network

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans Network

Source: TechValidate survey of a State & Local Government
Validated
  Published: Apr. 24, 2018   TVID: A1B-C4A-BDB




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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