TechValidate Research on Rapid7


Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Carlton One Engagement

Introduction

This case study of Carlton One Engagement is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR provided value to us on Day-1. We didn’t have to write long lists of rules or tweak hundreds of settings in order to get security alerts from our operating environment. Better still, the signal-to-noise ratio of the alerts is great; little-to-no false positives.”

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Lacking SOC efficiency around detection and response
  • Other tools required too much tweaking to get meaningful information from my environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • File Integrity Monitoring (FIM)

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 100% of their assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 10-25%
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 25-50%




About This Data

This data was sourced directly from verified users of Rapid7 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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