TechValidate Research on Rapid7


Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Pioneer Telephone Cooperative, Inc

Introduction

This case study of Pioneer Telephone Cooperative, Inc is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

This organization leverages Rapid7 InsightIDR as both their SIEM and XDR solution.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Rapid7 Insight Agent with InsightIDR:

  • Improved endpoint visibility

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that Have not used a similar tool in the past, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Greatly improve team efficiency

Since adopting Rapid7 InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%




About This Data

This data was sourced directly from verified users of Rapid7 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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