LabWare LIMS and ELN Customer Research
How would you rate your overall satisfaction with LabWare?
|
19%
|
|
|
17%
|
|
|
38%
|
|
|
12%
|
|
|
9%
|
|
|
3%
|
|
|
1%
|
|
|
1%
|
|
|
0%
|
|
|
0%
|
LabWare LIMS and ELN Customer Research
How would you rate your overall satisfaction with LabWare?
|
19%
|
|
|
17%
|
|
|
38%
|
|
|
12%
|
|
|
9%
|
|
|
3%
|
|
|
1%
|
|
|
1%
|
|
|
0%
|
|
|
0%
|
This data was sourced directly from verified users of LabWare LIMS and ELN by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
Statements from the following verified business professionals were used to create this chart:
Title | Company Size | Industry | Response | |
---|---|---|---|---|
IT Manager | Global 500 | Pharmaceuticals | ||
LIMS Developer | Medium Enterprise | Consumer Services | ||
LIMS Developer | Medium Enterprise | Beverage | Benefits experienced with LabWare: "The LabWare platform provides us the flexibility we need to control the chaos associated with new and perpetually changing processes. Without the need to on board a consultant each time, we are able to perform advanced configuration on our own to meet the needs of our customers in a nimble way." What can LabWare do better and what new solutions would you like to see from us in the future? "Just stay engaged as you have been. In addition to offering an excellent product, you listen to and empower your customers. And keep your support staff happy...those guys are the best." |
|
Project Manager | Medium Enterprise | Pharmaceuticals | ||
Laboratory Supervisor | Global 500 | Energy & Utilities | ||
LIMS Developer | State & Local | Government | Benefits experienced with LabWare: "For those modules that I am familiar with, I appreciate the template driven solutions. I have tried to emulate that paradigm in much of my custom code." What can LabWare do better and what new solutions would you like to see from us in the future? "I would be very interested in seeing a synopsis of available LabWare modules." |
|
System Administrator | Medium Enterprise | Chemicals | ||
Laboratory Manager | State & Local | Government | Benefits experienced with LabWare: "We have managed to replace 2 of our legacy applications with Labware." What can LabWare do better and what new solutions would you like to see from us in the future? "Support for mobile technologies. An upgrade of the technology base to be industry standard. When the system is patched to know exactly what will be impacted." |
|
Technician | Large Enterprise | Industrial Manufacturing | Benefits experienced with LabWare: "Ease in handling lab results and maintenance of instruments, as well as keeping records." |
|
LIMS Developer | Large Enterprise | Energy & Utilities | What can LabWare do better and what new solutions would you like to see from us in the future? "I've been a little disappointed with LabWare Professional Services on the few occasions we've asked for help. Our development team is very experienced with the product, so when we come to LabWare for help we are looking for experts in the system. It seems to me like the services group has been growing so fast that there isn't enough time to get everyone to be an expert, so I feel like we end up paying for LabWare staff to learn their own platform." |
More Research on LabWare LIMS and ELN