TechValidate Research on Rapid7


Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Balcombe Grammar School

Introduction

This case study of Balcombe Grammar School is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR has vastly improved our threat detection and response as it provides meaningful and actionable alerts.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Too many false positive alerts from current detection tools; too much noise
  • Difficulty identifying cyber security threats on endpoints
  • Steep learning curve for new employees to get up to speed with security tools
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management

This organization leverages Rapid7 InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across over 50% of the assets in their environment. Outcomes realized by leveraging the Rapid7 Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed organization achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on innovative work / special projects

Since adopting Rapid7 InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 50% or more
  • Occurrence of false positives by 10-25%




About This Data

This data was sourced directly from verified users of Rapid7 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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