TechValidate Research on Rapid7


Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: City Of Mesquite

Introduction

This case study of City of Mesquite is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

“Rapid7 InsightIDR gives me the ability to quickly assess our security incidents. In the past, I would manually review various logs each morning to try and assess if we had any issues. InsightIDR gives me near real-time updates on issues so that they can be taken care of quickly.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Steep learning curve for new employees to get up to speed with security tools
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • File Integrity Monitoring (FIM)

They have deployed the Rapid7 Insight Agent across 100% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance
  • Improve employee retention

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 10-25%




About This Data

This data was sourced directly from verified users of Rapid7 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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