TechValidate Research on Rapid7


Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Medium Enterprise Non Profit Company

Introduction

This case study of a medium enterprise non-profit company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance their security program
  • Greatly improve team efficiency
  • Reduce team burnout

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 10-25%
  • Mean time to respond (MTTR) by 10-25%
    • Occurrence of false positives by 10-25%




About This Data

This data was sourced directly from verified users of Rapid7 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Rapid7