Emburse Chrome River Chrome River Helps Shine Lawyers Save 20+ Hours/Month

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Chrome River by Emburse Case Study

Chrome River Helps Shine Lawyers Save 20+ Hours/Month

Introduction

This case study of Shine Lawyers is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.

“Chrome River has driven accountability for credit card and travel spend. They’ve also reduced loss from unrecovered client disbursements due to a faster card reconciliation process.”
- Alex Scott, Finance Manager , Shine Lawyers

Challenges

Before selecting Chrome River, Shine Lawyers used an ERP Solution and a spreadsheets/manual method to manage their expenses. While they evaluated both Concur and Chrome River to replace this process, they ultimately selected Chrome River as the best choice.

They selected Chrome River to help them:

Automate the expense management process
Enforce expense policy compliance
Increase visibility into company T&E spend
Improve reconciliation process for corporate cards
Have end-user accessibility

Use Case

Shine Lawyers primarily uses Chrome River to reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, reimburse non-employee expenses (interview candidates, consultants, other) for expenses and spend analytics.

Shine Lawyers said they find the following Chrome River features and functionality very valuable or extremely valuable for their organization:

Approval workflow configurability
Built-in business rules engine
OCR
Credit card reconciliation
Ease of Use
Mobile Capabilities
Support & Training
Integrations with existing vendors
System Reliability

In comparison to the competition, Shine Lawyers rated Chrome River significantly better or better in these areas:

Approval workflow configurability
Built-in business rules engine
Credit card reconciliation
ERP integration
Ease of use
Mobile capabilities
Best-in-class support & training
OCR
System reliability

Results

Shine Lawyers saw a return on investment in under 3 months with Chrome River and strongly agreed with the following statements:

Chrome River’s configurability and integrations have given us greater visibility into our business processes.
Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies.
Chrome River has improved our ability to reimburse faster.

Shine Lawyers is very satisfied with Chrome River’s ability to:

Reduce errors caused by manual data entry
Ensure policy compliance
Reimburse expenses faster
Make corporate card reconciliation easier
increase employee satisfaction

Overall, using Chrome River has helped Shine Lawyers:

Save finance teams time so they can focus on more meaningful and strategic work
Increase productivity by automating mundane, manual tasks
Reduce stress associated with expense and/or invoice management
Enable remote work with cloud-based, paperless solutions

By using Chrome River, Shine Lawyers estimates their finance team has saved 20- 40 hours per month.

TechValidate Research on Emburse Chrome River

Chrome River Helps Shine Lawyers Save 20+ Hours/Month

Introduction

Challenges

Use Case

Results

Company Profile

About Chrome River by Emburse

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