TechValidate Research on Rapid7


Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: The First Bank

Introduction

This case study of The First Bank is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR has provided us with increased visibility into our network and details on events. We have been able to have a more timely response to incidents and more details about events, decreasing our time to remediate issues.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting
  • File Integrity Monitoring (FIM)
  • Automation

This organization leverages InsightIDR as both their SIEM and XDR

They have deployed the Rapid7 Insight Agent across 100% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%




About This Data

This data was sourced directly from verified users of Rapid7 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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