O.C. Tanner Case Study
This case study of a educational institution is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“O.C. Tanner has given us the tools to make recognition part of everyday culture. It is helping to change the culture of appreciation to an employee-lead culture instead of a manager-lead experience.”
“Our employees love the two O.C. Tanner programs that we utilize. They love Yearbook™, especially when their peers leave great comments and funny pictures. Being able to pick a gift that is meaningful to them is important to our employees too. The Victories™ platform is making a difference because it’s a quick fun way to say ‘thank you’ for all the hard work or a way to say ‘WOW’ and capture those amazing patient-centered care stories when our employees went outside of their job role to make a difference in someone’s life.”
Before implementing O.C. Tanner solutions, the profiled company wanted to improve low engagement scores. This business challenge led the company to evaluate and ultimately select O.C. Tanner.
The solutions the surveyed company uses to address its business challenges are O.C. Tanner’s Service Awards (Yearbook™), Performance Recognition (Victories™), and strategic services (consulting, training, measurement, branding, communications).
Positive outcomes the surveyed company realized as a result of using O.C. Tanner solutions:
The surveyed company rates O.C. Tanner’s key capabilities as best in class, significantly better, and better than competitors.
The company saw a return on their initial investment with their O.C. Tanner solution in within 1 year.
The profiled company strongly agrees that O.C. Tanner helps their organization accomplish and appreciate great work.
This data was sourced directly from verified users of O.C. Tanner by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
