TechValidate Research on SolarWinds System Management

7 Matching Case Studies


Next Gen Networks B.V. Replaces Nagios with SolarWinds Server & Application Monitor

Challenges

  • IT administration and management challenge that prompted you to purchase SolarWinds Server & Application Monitor:
    • Needed greater insight into performance metrics for troubleshooting
  • Purchased SolarWinds Server & Application Monitor to replace Nagios.

Use Case

  • Purchased Server & Application Monitor for the following key feature:
    • Out-of-the-box monitoring templates for multi-vendor applications
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • Linux
    • IIS
    • SQL Server

Results

  • Identifies and troubleshoots application issues 20-40% faster after deploying Server & Application Monitor.

Case Study:Dassault Systèmes Repalces Nagios with SolarWinds® Server & Application Monitor

“Compared to Nagios®, I get more time to monitor and spend less time programming with SolarWinds Server & Application Monitor. I can also trend performance issues which I could not do earlier.”

“The most valuable feature of SolarWinds® Server & Application Monitor is its ability to get it up and running out of the box in minutes.”

“The single pane of glass view with SolarWinds® Server & Application Monitor and Network Performance Monitor gives you a better overall health view of your environment.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Nagios®

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Lack of visibility to custom applications
    • Needing more visibility of server health
  • Uses SolarWinds® Server & Application Monitor frequently to monitor Java, SQL server®, IIS and custom applications.

Results

  • Able to identify and troubleshoot application performance issues 60 – 80% faster with SolarWinds® Server & Application Monitor.
  • Reduced downtime by 10 – 20% since using SolarWinds® Server & Application Monitor.

Case Study: The GBS Group Replaces Nagios with SolarWinds Server & Application Monitor

“Since I’m a visual person, the graphs, charts, and alerts in Server & Application Monitor were readily visible. We do a lot of monitoring of different types of equipment, and I found SolarWinds easy to setup and get going.”

“Server & Application Monitor is a more comprehensive and intuitive tool than others that I’ve used like Nagios.”

Challenges

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of centralized monitoring across multiple sites in the network
  • Purchased SolarWinds Server & Application Monitor to replace Nagios.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Ability to modify or build new templates for custom application monitoring
    • Server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • IIS
    • SQL Server

Results

  • Realized ROI in 1-3 months after buying Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Kingston Healthcare Company Chooses SolarWinds Server & Application Monitor Over Nagios

“Every time that we have a location call in and say that they can’t reach the Internet or a network resource, we turn to Server & Application Monitor to begin troubleshooting. SolarWinds saves us so much time diagnosing problems found in our local network, as well as locations that are not close to our home office.”

“We did try to implement Nagios, but found it too difficult to get up and running quickly. SolarWinds was far more user-friendly.”

Challenges

  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Inability to identify why servers are running slow
    • Lack of visibility into application health and availability
    • Too much manual effort and time spent on finding the root-cause of issues
    • Lack of centralized monitoring across multiple sites in the network
  • Evaluated Nagios and found it difficult to get up and running. Chose SolarWinds Server & Application Monitor over Nagios.

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Ability to modify or build new templates for custom application monitoring
    • Application dependency mapping with underlying infrastructure using AppStack™ dashboard
    • Server monitoring and IT asset inventory management
    • Integration with SolarWinds® IT management solutions
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • Linux
    • IIS
    • SQL Server
    • Active Directory
    • SharePoint

Results

  • Identifies and troubleshoots application issues 60-80% faster after deploying Server & Application Monitor.
  • Saw a 40-60% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 1-3 months after buying Server & Application Monitor.
  • Rates SolarWinds as 5 out of 5 stars.

Case Study: Educational Institution

“Compared to Nagios, SolarWinds® Server & Application Monitor is quick to install, easy to maintain and has solid performance.”

“The best feature is the dashboard (summary view) that provides all the information you need at a glance.”

“Great product, solid features, and a good price point for a smaller company.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Nagios®

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Exchange management
    • IIS performance/website outages
    • Needing more visibility of server health
  • Uses SolarWinds® Server & Application Monitor to get visibility to web applications, server and network availability.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SolarWinds® Server & Application Monitor.
  • Saves $50,000 – $100,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using SolarWinds® Server & Application Monitor versus their previous solution.
  • Reduced downtime by 10 – 20% since using SolarWinds® Server & Application Monitor.

Case Study: Medium Enterprise Telecom Services Company Finds Problems 100%+ Faster

“Using SolarWinds® Server & Application Monitor, I’m now able to alert when services go down so I can get the service restarted before anyone knows it was down.”

“The best feature is application monitoring because the server may be up but a service running on the box may be down.”

“Compared to free/open source monitoring solutions, SolarWinds® Server & Application Monitor is easier to configure.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Nagios®

Use Case

  • Addressed the following challenge with SolarWinds® Server & Application Monitor:
    • SQL Server® performance
  • Uses SolarWinds® Server & Application Monitor to proactively monitor FTP and SFTP servers and SQL Server.

Results

  • Able to identify and troubleshoot application performance issues > 100% faster with SolarWinds® Server & Application Monitor.
  • Reduced downtime by 60 – 80% since using SolarWinds® Server & Application Monitor.

SolarWinds Server & Application Monitor Case Study

Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on a November 2015 survey of SolarWinds Server & Application Monitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“A business critical application monitoring was configured, and though Server was working with some overuse or resources, (by generating alerts for it), Application port managed to run with open for connection state. The ability of Solarwinds to run application specific monitoring, queries, was very helpful in a case to detect overall application impact, and notification to a support team quickly.”

“Monitoring job using Solarwinds is very much easier, in comparison with other monitoring tools.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Server & Application Monitor:

  • IT administration / management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • They were spending too much manual effort and time spent on finding the root-cause of issues
    • A lack of centralized monitoring across multiple sites in the network
  • Purchased SolarWinds Server & Application Monitor to replace BMC Performance Management Portal, BEM, BPPM, TMART, Patrol, BSA, EMC SMARTS, ITPR, Watch4Net, SCOM, Nagios, Compuware, Managesoft

Use Case

The key features and functionalities of SolarWinds Server & Application Monitor that the surveyed company uses:

  • Purchased Server & Application Monitor for the following key features:
    • Its deep application performance monitoring using AppInsight™ dashboard
    • Its out-of-the-box monitoring templates for multi-vendor applications
    • Its application dependency mapping with underlying infrastructure using AppStack™ dashboard
    • Its server monitoring and IT asset inventory management
  • Applications primarily monitored using Server & Application Monitor:
    • Windows
    • Linux
    • IIS
    • SQL Server
    • Oracle
    • Active Directory

Results

The surveyed company achieved the following results with SolarWinds Server & Application Monitor:

  • Identifies and troubleshoots application issues 20 – 40% faster after deploying Server & Application Monitor
  • Saw a 20 – 40% decline in application and server downtime since they started using Server & Application Monitor



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