TechValidate Research on SolarWinds Help Desk and IT Support

TechValidate Customer Research Library / SolarWinds / SolarWinds Help Desk and IT Support / TechFacts /

Codilis & Associates, P.C. Recommends Web Help Desk as a Cost-Effective Help Desk Solution

5/5 Stars

How our organization uses SolarWinds Web Help Desk:

We have 13 technicians using Web Help Desk to track all IT related projects and problems.

Would you recommend SolarWinds Web Help Desk?

I would recommend Web Help Desk because it is cost-effective, easy to use, solid, and easy to implement.

ROI Benefits & Cost Savings:
• Mean time to resolution for help desk and IT support is over 100% faster since deploying Web Help Desk
• Saved over $100,000 in resources, personnel, maintenance, overhead, and training costs by using Web Help Desk

Source: Donald Weisman, Systems Engineer, Codilis & Associates
Validated
  Published: Aug. 26, 2015   TVID: A47-8F7-D6B




About This Data

This data was sourced directly from a verified user of SolarWinds Help Desk and IT Support by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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