TechValidate Research on SolarWinds

SolarWinds Government Case Study

Foundation Case Study


This case study of a foundation is based on a September 2017 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organisation asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled organisation to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Not having the tools to troubleshoot network problems or outages

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organisation uses:

  • Regular user in the following SolarWinds product areas:
    • Systems, Application, Server, and Storage Monitoring
    • Security and Compliance
    • Remote Support and IT Help Desk
  • Uses SolarWinds products within department / location.
  • Agency use cases for leveraging SolarWinds products:
    • To troubleshoot network problems or outages
    • To troubleshoot across the application stack/infrastructure
  • Favourite SolarWinds products are:
    • Log & Event Manager


The surveyed organisation achieved the following results with SolarWinds Government:

  • Saw the following results after using SolarWinds products:
    • Improved system and application monitoring and troubleshooting
    • Improved log tracking and management
  • Purchased their SolarWinds products because of:
    • Experience with other SolarWinds products

About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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