TechValidate Research on Omnitracs


Go Fresh: Routing & Proof of Delivery

Introduction

This case study of Go Fresh is based on a October 2015 survey of Omnitracs customers by TechValidate, a 3rd-party research service.

“Roadnet Anywhere has helped us reduce DSR idle time.”

Challenges

  • Realized that a routing & dispatching tool was needed because:
    • Of rising overall transportation costs
    • They wanted to be more responsive to customer demands
    • They strove for better daily driver performance management
  • Reason for purchasing Roadnet Anywhere instead of a competitor:
    • Omnitracs’s reputation for outstanding products & success stories from other customers

Use Case

  • Which Roadnet Anywhere feature made a direct impact to your business:
    • Proof of delivery with signature capture via mobile application
  • Roadnet Anywhere feature that made you successful in increasing efficiency & accountability while reducing costs:
    • GPS tracking relative to the route plan to know where out of route miles & unplanned stops are occurring in order to correct driver behaviors to reduce costs
  • Reason for choosing a SaaS product for routing and/or dispatching:
    • There was no need for IT involvement to get up and running

Results

  • Benefits achieved by using Roadnet Anywhere:
    • Decreased overtime hours
    • Reduced time spent routing vehicles
    • Eliminated or reduced unplanned stops
    • Increased driver and customer accountability with proof of delivery
    • Provided greater visibility into the costs of their routes and servicing their customers
  • Roadnet Anywhere has improved route efficiency by the following:
    • Reduced total miles driven: 0-5%
    • Reduced fleet size: 0-5%
    • Reduced labor cost per stop: 0-5%
    • Decreased number of routes per day: 0-5%
    • Reduced billing cycle: 0-5%
  • Roadnet Anywhere makes your business more profitable by:
    • Telling me where my employees and vehicles are at all times
  • Roadnet Anywhere assisted in improving staff efficiency in the following ways:
    • Increased driver productivity: 0-5%
    • Reduced driver overtime: 0-5%
    • Increased staff productivity: 16-20%
    • Increased customer service productivity: 16-20%
    • Decreased routing time: 0-5%




About This Data

This data was sourced directly from verified users of Omnitracs by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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