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Omnitracs Case Study

Feeding America – Good Shepherd Food Bank

Introduction

This case study of Feeding America – Good Shepherd Food Bank is based on an April 2016 survey of Omnitracs customers by TechValidate, a 3rd-party research service.

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“This is a must have technology in today’s market place.”

Challenges

  • They realized their need for a mobile Proof of Delivery solution for the following reason:
    • They needed the ability to measure driver performance accurately

Use Case

  • Utilizes the following Omnitracs’ mobile functions:
    • The stop list for the day’s planned deliveries
    • The real-time view of where a driver is during the day
    • Tracking driver exceptions, whether speeding, missed time windows, “completed” delivery outside of a customer geo-radius
    • Driver guidance at the stop, i.e. tasks that must be completed at each delivery
  • They use Android devices.
  • They find Proof of Delivery important for the following reason:
    • The ability to communicate with their drivers

Results

  • Sees their savings from the following area:
    • Limiting driver overtime
  • Reason for purchasing Omnitracs Roadnet over the competition:
    • The software is easy to implement, understand, and to use
  • Proof of Delivery improved the efficiency of their mobile employees in the following ways:
    • Improved the tracking of travel time / service time
    • Improved arrivals and departures
    • Decreased paperwork
    • Improved speed of delivery confirmation for back office billing
    • Improved invoicing
    • Improved communication with managers
    • Improved guidance of the correct path to complete

Organization Profile

Organization:
Feeding America – Good Shepherd Food Bank

Industry:
Non-profit

About Omnitracs

Omnitracs, LLC and its subsidiaries are the leading providers of fleet management, routing and predictive analytics solutions for private and for-hire fleets.

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Solera

Omnitracs

Source: Dan Dubois, Logistics Manager, Feeding America - Good Shepherd Food Bank
Validated
  Published: May. 3, 2016   TVID: 3DD-4B1-452




About This Data

This data was sourced directly from verified users of Omnitracs by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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